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Evening Housekeeping Floor Supervisor

General Information

Country/Region
United Kingdom
Province/City
London
Location
Rosewood London
Department
Rooms - Heart of House
Job Type
Full-time Permanent

Job Description

Role

We are currently looking for an Evening Housekeeping Floor Supervisor to join our team of Housekeeping associates at Rosewood London. The Evening Housekeeping Floor Supervisors are entrusted with leading a team of associates on all floors to ensure all guest rooms and suites are prepared in line with Rosewood standards. This role offers a 5-day working week schedule, with shifts typically starting from 2:30pm to 11:00pm. 


Key expectations of this role are
  • Overseeing the cleanliness and maintenance of the evening service within the hotel. 
  • Effectively leading the team of housekeepers and floor porters to deliver an engaging, refined and intuitive service.
  • Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the hotel’s standards.
  • Utilising the internal communication device to allocate and prioritise tasks of your team.

Profile
  • Paying close attention to detail by not comprising on quality standards.
  • Having a passion for guest service and taking ownership of the guest and associate experience.
  • Possessing a good understanding of how to lead small teams effectively.
  • Being organised and proactive in managing and completing tasks.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.


Benefits
  • 28 days paid holidays per annum including Bank Holidays, increasing to up 35 over time
  • Company pension scheme and life assurance
  • 12 complimentary room nights and F&B discount worldwide
  • Career development opportunities
  • Free meals on duty
  • Season ticket loan

About Us

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.

 
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.