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The Revere Room - Server

General Information

Country/Region
United States of America
Province/City
Montecito, CA
Location
Rosewood Miramar Beach
Department
Food & Beverage - Services
Job Type
Full-time Permanent

Job Description

Overview: The Server will be responsible for providing refined, luxurious service and guest satisfaction according to the standards of the property. Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments; assist in maintaining the restaurant area and equipment; maintain luxury service standards at all times.


Essential Responsibilities:

  • Utilizes proper food handling and food service techniques.
  • Takes food and beverage orders in a friendly and timely manner and ensures accurate entry and delivery.
  • Meets the Company service standards at all times.
  • Maintains knowledge of all specials and general descriptions of all food items and explains to guests.
  • Totals guest bills, presents them to guests in a timely manner, and obtains full payment along with appropriate paperwork, such as signed credit card slips.
  • Ensures tables are well maintained at all times.
  • Practices all safety and loss prevention procedures.
  • Sets and cleans the dining areas while maintaining or exceeding hospitality and service standards.
  • Exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.
  • Other duties as assigned.

Qualifications:

  • At least two years of previous experience working as a food server in a fine dining restaurant or a luxury environment.
  • Excellent written, verbal, and group presentation communication skills.
  • Ability to effectively interact with individuals or small groups of people.
  • Basic knowledge of wine and liquor, including wine service techniques.
  • At least 21 years of age to pour alcohol.
  • Must have a flexible schedule which requires days, nights, weekends, and holidays.
  • High school diploma.
Licenses and Certificates:
  • Food Handlers Certification is required.
  • Responsible Beverage Service Certification is required. 
Technical Skills: Ability to understand guests' service needs; ability to be well organized, maintain concentration, and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to suggestively sell restaurant menu items, beverages and wines; ability to access and input information into P.O.S. system; ability to maintain good coordination and timing while serving orders quickly; ability to exert physical effort in transporting food and beverage guests; ability to endure abundant physical movements throughout the work areas.

The pay scale for this position is $15.50/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.

About Us

Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara’s picturesque Montecito community. The 16-acre residential-style estate is designed with style, grace, and glamour featuring 158 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style™ service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.