Saltar al contenido

Menú principal. Presione la tecla Intro o la barra espaciadora para ampliar y Escape para contraer

Resort Manager

Información general

País/Región
Japón
Provincia/Ciudad
Okinawa
Ubicación
Rosewood Miyakojima
Departamento
Oficina ejecutiva
Tipo de trabajo
Permanente a tiempo completo

Descripción del trabajo

OUR PURPOSE AND CULTURE 

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.


THE TEAM

As part of the Resort Executive Leadership Team, you will play a pivotal role in shaping the overall success and direction of Rosewood Miyakojima. Reporting directly to the Managing Director, you will lead the day-to-day operations of the resort while partnering closely with Executive Committee members and department leaders across Rooms, Food & Beverage, Culinary, Engineering, Security, Wellness, and Guest Relations. As the second-in-command of the property, you will help create a culture of excellence, collaboration, and accountability while ensuring the seamless delivery of exceptional guest experiences, strong financial performance, and meaningful associate engagement across all areas of the resort.


YOUR ROLE

As Resort Manager, you will oversee the overall operational leadership and performance of Rosewood Miyakojima, including the Resort, Villas, Houses, Restaurants, and Asaya Wellness. Through strategic leadership and hands-on operational involvement, you will champion Rosewood's philosophy of Relationship Hospitality while ensuring exceptional guest satisfaction, operational excellence, and commercial success. You will work closely with the Managing Director and Executive Committee to drive business objectives, enhance profitability, uphold luxury service standards, develop future leaders, and foster an environment where associates thrive and guests create lasting memories.


HOW YOU’LL MAKE THE PLACE  

  • Lead and oversee the daily operations of all resort departments, ensuring exceptional service delivery and adherence to Rosewood brand standards.
  • Partner with Executive Committee members and department leaders to drive operational excellence, guest satisfaction, and financial performance across the property.
  • Support the development and execution of the Annual Business Plan, Operating Budget, CAPEX Plan, and key strategic initiatives.
  • Champion Rosewood's Relationship Hospitality philosophy by creating personalized and memorable guest experiences at every touchpoint.
  • Build strong relationships with guests, associates, corporate stakeholders, local partners, and the wider community to strengthen the resort's reputation and market presence.
  • Lead, coach, and develop department heads and leadership teams while fostering a culture of accountability, collaboration, engagement, and continuous improvement.
  • Monitor operational and financial performance, identifying opportunities to improve efficiency, profitability, and service quality.
  • Ensure compliance with all brand standards, local regulations, health and safety requirements, and risk management practices.
  • Act on behalf of the Managing Director when required and provide visible leadership throughout the resort.
  • Drive initiatives that enhance associate engagement, guest loyalty, operational effectiveness, and long-term commercial success.


COULD THIS BE YOU? 

  • You are an experienced hospitality leader with a proven track record of successfully managing luxury resort or hotel operations.
  • You possess strong business and financial acumen with experience in budgeting, forecasting, revenue optimization, and strategic planning.
  • You are passionate about creating exceptional guest experiences and consistently delivering luxury service standards.
  • You are an inspiring people leader who develops talent, builds high-performing teams, and creates a positive and inclusive workplace culture.
  • You demonstrate excellent communication, relationship-building, and stakeholder management skills across all levels of the organization.
  • You thrive in a fast-paced environment and have the ability to balance strategic thinking with hands-on operational leadership.
  • You are highly organized, solutions-oriented, and capable of making sound decisions under pressure.
  • You have a strong understanding of compliance, health and safety, risk management, and operational best practices within a luxury hospitality environment.
  • You are committed to continuous improvement, innovation, and driving sustainable business results.
  • Previous experience in a senior hotel operations leadership role within a luxury resort environment is essential.


OUR COMMITMENT TO YOU 

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

Acerca de nosotros

The resort’s 55 villa accommodations will feature private pools, landscaped gardens and unobstructed sea views. Conceived by Netherlands-based Studio Piet Boon, the architecture and interiors are seamlessly designed to immerse guests in the natural surroundings and express harmony with the island through the extensive use of local materials. Mitsubishi Jisho Sekkei Inc. is providing local architectural expertise and support in realizing the design vision. Four restaurants and bars will include relaxed beachfront concepts showcasing fresh seafood, prized island-raised beef, locally distilled spirits and craft beer. With a stunning seascape as a backdrop, the resort’s indoor and outdoor event venues will host unforgettable destination weddings and private celebrations. On-site recreation will include a standalone Rosewood Explorer’s Club, Rosewood’s program for younger guests designed to inspire creativity and imagination, encourage adventure, discovery and social responsibility through unique experiences attuned to the destination. Asaya, Rosewood’s pioneering integrated wellness concept, will offer treatment rooms set amid private gardens, indoor and outdoor hydrotherapy facilities and a menu of programs and services influenced by local healing traditions. Beyond the resort, guests will discover an abundance of vividly picturesque sites, from the majestic natural stone arch of nearby Sunayama beach to the perfectly poised lighthouse at Higashi-Hennazaki Cape (a nationally designated “Place of Scenic Beauty”) and the seven-kilometer stretch of Yonaha Maehama, regularly ranked as Japan’s best beach and renowned for its cinematic sunsets. Even a brief sojourn will reveal distinctive customs, culture, dialects, cuisine and crafts as well as the beguiling ways of the Okinawan uchinanchu (“sea people”) who inhabit the island.