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·       Fluency in Japanese is a requirement for this role.

  Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.

·         Prepare correspondence to customers, internal booking reports and file maintenance.

·         Participate in scheduled sales meetings, training and other sales strategy related meetings as required.

·         Develop & maintain knowledge of market trends, competition and customers.

·         Responsible for conducting pre- and post-opening site inspections, and coordinating, orchestrating and hosting property and area familiarization trips and activities.

·         Professionally represent the hotel in community and industry organizations and events.

·         Proactively manage, qualify, and solicit all existing and new accounts in assigned territory or industry. 

·         Manage the preparation of proposals and contracts.  Responsible for ensuring the closing of the sale, the collection of deposits, and prepayment of assigned accounts.

·         Maintain and further develop Event Sales database in segments. Ensure that accounts are rated according to Rosewood Hotels & Resorts coding system.

·         Create offers and sales actions to prospect for need period dates.  Develop promotions and event sales campaigns for implementation in the assigned territory or industry.

·         Contribute to the annual marketing plans and budget process.   Review goals and action plan on a scheduled basis. 

·         Maintain expenses within the budgeted guidelines.

·         Maintain a respectful working relationship with on and off property colleagues and facilitate flow of communication.

·         Develop new marketing tools/collateral for the assigned market segments.  Coordinate and monitor scheduled direct mail efforts.

·         Conduct sales calls on key accounts.  Organize sales trips in assigned territory with Global Sales Office and sister properties.  Solicit, organize, and participate in familiarization trips from key client base.

·         Represent hotels at appropriate industry trade shows and conferences.  Identify and participate in appropriate networking channels and action plans to maximize exposure/opportunity for Rosewood Miyakojima.

·         Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling.  Build relationships with sales counterparts from Global Sales Office and sister hotels to relay leads and requests.  Communicate need period dates and respond promptly to all leads.

·         Prepare and submit timely monthly reports to Director of Sales.  Recognize and include communication of market trends and competitive intelligence.

·         Attend sales meetings and leadership training sessions as required.

·         All other duties as required.

QUALIFICATIONS

·         Requires good communication skills, both verbal and written.

·         Knowledge of all departments of the resort.

·         Ability to communicate customer needs and resolve complaints independently.

·         Ability to establish, monitor and achieve goals.

·         Ability to identify and develop accounts.

·         Ability to act independently with minimal or no supervision.

·         Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel, Opera, and Amadeus/Delphi, Meeting Broker, Cvent, Social Tables.

·         Math skills, as well as budgetary analysis capabilities required.

·         Perform job functions with attention to detail, speed and accuracy.

·         Prioritize, organize and follow-up on all actions.

·         Be a clear thinker, remaining calm and resolving problems using good judgment.

·         Follow directions thoroughly.

·         Understand guest service needs.

·         Work cohesively with co-workers as part of a team.

·         Work with minimal supervision.

·         Maintain confidentiality of guest and client information and pertinent hotel data.

·         Strong written and verbal communication skills.

·         Exceptional interpersonal skills - able to represent the property in the community.

·         Ability to prioritize and organize work assignments.

·         Affinity for detail.

·         Ability to meet deadlines.

·         Revenue/Yield management skills.

·         Business acumen.

·         Bachelor’s Degree or an equivalent combination of international degree in Hotel Management or Marketing and progressive work-related experience.

·         Language: Required to speak, read and write English, with fluency in other languages preferred.

·         Minimum of 5 years event sales experience – luxury brand preferred.

·         Hospitality industry experience helpful

責任

- 電話勧誘、外回り営業、現場視察、書面でのコミュニケーションを通じて、新規顧客開拓、既存顧客開拓を行い、売上目標を達成する。

- 顧客とのやり取り、社内の予約報告書、ファイルの管理。

- 定期的な営業会議、研修、その他営業戦略に関連する会議に必要に応じて参加する。

- 市場動向、競合、顧客に関する知識を深め、維持する。

- 開業前および開業後の現地視察の実施、施設や地域の視察やアクティビティの調整、手配、主催を担当する。

- 地域や業界の組織やイベントにおいて、ホテルをプロフェッショナルに代表する。

- 指定された地域や業界の既存および新規アカウントを積極的に管理し、資格認定し、勧誘する。 

- 提案書と契約書の作成を管理する。 指定されたアカウントの販売、デポジットの回収、前払いを確実に完了させる責任を負う。

- セグメント内のイベントセールスデータベースを維持し、さらに発展させる。ローズウッドホテル＆リゾートのコーディングシステムに従って、アカウントが格付けされていることを確認する。

- 必要な期間の日程の見込み客へのオファーとセールスアクションを作成する。 担当地域または業界で実施するプロモーションやイベントセールスキャンペーンを開発する。

- 年間マーケティング計画と予算プロセスに貢献する。  目標と行動計画を定期的に見直す。 

- 予算の範囲内で経費を管理する。

- 予算管理 

The resort’s 55 villa accommodations will feature private pools, landscaped gardens and unobstructed sea views. Conceived by Netherlands-based Studio Piet Boon, the architecture and interiors are seamlessly designed to immerse guests in the natural surroundings and express harmony with the island through the extensive use of local materials. Mitsubishi Jisho Sekkei Inc. is providing local architectural expertise and support in realizing the design vision. Four restaurants and bars will include relaxed beachfront concepts showcasing fresh seafood, prized island-raised beef, locally distilled spirits and craft beer. With a stunning seascape as a backdrop, the resort’s indoor and outdoor event venues will host unforgettable destination weddings and private celebrations. On-site recreation will include a standalone Rosewood Explorer’s Club, Rosewood’s program for younger guests designed to inspire creativity and imagination, encourage adventure, discovery and social responsibility through unique experiences attuned to the destination. Asaya, Rosewood’s pioneering integrated wellness concept, will offer treatment rooms set amid private gardens, indoor and outdoor hydrotherapy facilities and a menu of programs and services influenced by local healing traditions. Beyond the resort, guests will discover an abundance of vividly picturesque sites, from the majestic natural stone arch of nearby Sunayama beach to the perfectly poised lighthouse at Higashi-Hennazaki Cape (a nationally designated “Place of Scenic Beauty”) and the seven-kilometer stretch of Yonaha Maehama, regularly ranked as Japan’s best beach and renowned for its cinematic sunsets. Even a brief sojourn will reveal distinctive customs, culture, dialects, cuisine and crafts as well as the beguiling ways of the Okinawan uchinanchu (“sea people”) who inhabit the island.