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THE TEAM

The Pool team at Rosewood Mansion on Turtle Creek is dedicated to creating exceptional outdoor guest experiences through attentive service, hospitality, and teamwork. Reporting to the Manager, this role works closely with pool attendants, food and beverage colleagues, and hotel leadership to ensure every guest enjoys a seamless and memorable poolside experience.

YOUR ROLE

As a Poolside Server/Bartender, you will play an essential role in delivering outstanding food and beverage service in a luxury hospitality environment. You will create memorable guest experiences by providing personalized service, preparing beverages, maintaining a clean and welcoming pool area, and ensuring all service standards and regulatory requirements are met.

HOW YOU’LL MAKE THE PLACE

• Deliver exceptional food and beverage service to poolside guests, ensuring orders are served accurately and promptly.
• Provide knowledgeable recommendations on food and beverage offerings while anticipating guest needs and preferences.
• Prepare and serve alcoholic and non-alcoholic beverages in compliance with TABC regulations and company standards.
• Process guest payments accurately using the POS system and maintain proper cash-handling procedures.
• Build meaningful guest relationships through personalized, attentive, and professional service.
• Maintain the cleanliness and presentation of the pool deck, service stations, towels, and guest areas.
• Uphold hotel standards for appearance, professionalism, and service excellence at all times.
• Collaborate with colleagues to create a seamless, safe, and enjoyable guest experience.

COULD THIS BE YOU?

• You have experience delivering food and beverage service in a fast-paced hospitality environment, with bartending experience considered an advantage.
• You demonstrate excellent guest service skills and enjoy building rapport with guests through personalized interactions.
• You are comfortable handling cash transactions and accurately processing payments through POS systems.
• You communicate clearly and effectively with guests, managers, and team members.
• You can prioritize multiple tasks while maintaining attention to detail, accuracy, and professionalism.
• You hold, or are able to obtain, required alcohol service certification and maintain compliance with responsible beverage service practices.
• You are comfortable working outdoors in varying weather conditions and can safely meet the physical demands of the role.
• You are able to speak, read, and write English, with additional language skills considered an asset.

OUR BENEFITS

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood. 

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.