Restaurant & Bar Manager - Luang Prabang Laos - 430719 - Rosewood Hotel Group

Allgemeine Informationen

Land/Region

Laos

Bundesland/Kanton/Stadt

Luang Prabang

Standort

Rosewood Luang Prabang

Abteilung

Speisen und Getränke – Dienstleistungen

Jobtyp

Festangestellt in Vollzeit

Jobbeschreibung

Job Summary:

The Restaurant and Bar Manager is responsible for leading the daily operations of all restaurant and bar outlets, ensuring exceptional guest experience, maintaining service excellence, maximizing revenue, and developing a high-performing team. This role ensures compliance with Rosewood brand standards while driving operational efficiency, guest satisfaction, and profitability.

Key Responsibilities

Guest Experience & Service Excellence

Deliver exceptional and personalized guest experiences in line with Rosewood standards.
Monitor guest satisfaction and proactively address concerns or service recovery opportunities.
Maintain a strong presence on the floor during service periods.

Operations Management

Oversee the daily operation of restaurant and bar outlets.
Ensure proper opening, closing, and service procedures are followed.
Monitor cleanliness, presentation, and maintenance of all F&B areas.
Ensure compliance with health, safety, hygiene, and food safety regulations.

Team Leadership

Recruit, train, coach, and develop restaurant and bar associates.
Conduct performance evaluations and regular coaching sessions.
Foster a positive, collaborative, and high-performance culture.
Manage associate scheduling and labor productivity.

Financial Management

Prepare and manage departmental budgets and forecasts.
Monitor revenue, costs, and profitability.
Control operating expenses, inventory, and wastage.
Analyze sales performance and identify opportunities to increase revenue.

Beverage & Menu Management

Collaborate with the culinary team on menu development and promotions.
Oversee beverage programs, wine lists, and cocktail offerings.
Ensure product quality and consistency.

Administration & Reporting

Prepare operational reports and performance analysis.
Manage inventory control, purchasing, and stock management.
Ensure all procedures and company policies are followed.

Qualifications

Bachelor's Degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum 3–5 years of management experience in luxury hotels, resorts, or high-end restaurants.
Strong knowledge of food, beverage, wine, and service standards.
Excellent leadership and team management skills.
Strong financial and analytical abilities.
Proficiency in Microsoft Office and hotel POS systems.
Excellent communication skills in English; additional languages are an advantage.

Über uns

Rosewood Luang Prabang, a luxury tent and villa encampment located a 10-minute drive from the historic city of Luang Prabang, a UNESCO World Heritage Site in Laos. Epitomizing Rosewood’s A Sense of Place® philosophy, the resort is completely immersed within a virtually untouched natural environment. Rosewood Luang Prabang offer 23 spacious villas, private pool villas and luxury tents with features such as open-air showers, tubs and living rooms. The 100-square-meter luxury tents, with their own private dining areas and wrap-around decks. There are two dining options - a bar and a bistro serving French and Laotian cuisine. The arrival manor house the brand's signature Sense, A Rosewood Spa.