Assistant Security Manager
Jobbeschreibung
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Assistant Security Manager
Location: Rosewood Sandhill Hotel, Menlo Park, CA 94002
Department: Security
Type: Full-Time
About Us
At Rosewood Sand Hill Hotel, we redefine luxury through exceptional service, relationship hospitality, breathtaking surroundings, and a commitment to safety. Nestled in the heart of Silicon Valley, our resort is a sanctuary for discerning travelers and clubhouse for the surrounding Silicon Valley community. We’re seeking an Assistant Security Manager who embodies professionalism, discretion, and a guest-first mindset.
Role Overview
As Assistant Security Manager, you’ll support the Director of Security in overseeing all aspects of resort safety. You’ll lead a team of officers, ensure compliance with safety protocols, and respond swiftly to incidents—all while maintaining the refined atmosphere our guests expect.
Key Responsibilities
- Supervise and mentor security staff across shifts
- Monitor surveillance systems and access control points
- Conduct regular patrols and inspections of guest areas, back-of-house, and perimeters
- Lead emergency response efforts and coordinate drills
- Investigate incidents discreetly and document findings thoroughly
- Collaborate with departments (Front Office, Housekeeping, Engineering, Food & Beverage, Etc…) to resolve safety concerns
- Provide VIP protection and discreet support for high-profile guests
- Uphold luxury service standards while ensuring a safe & secure environment
Qualifications
- Proven experience in a luxury hospitality security
- Strong leadership and interpersonal skills
- Familiarity with CCTV, access control, and incident reporting systems
- CPR/First Aid certification preferred
- Ability to remain calm and professional under pressure
- Excellent verbal and written communication skills
- Flexibility to work nights, weekends, and holidays
- A commitment to guest service and team collaboration
Join Us
If you’re passionate about safety, service, and creating unforgettable guest experiences, we invite you to apply. Help us protect paradise—while delivering it.
Über uns
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Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests.
Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa®, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.