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F&B Reservations Associate

General Information

Country/Region
Austria
Province/City
Salzburg
Location
Rosewood Schloss Fuschl
Department
Food & Beverage - Services
Job Type
Full-time Permanent

Job Description

We are currently looking for a F&B Reservations Associate to join our Rosewood Schloss Fuschl Team.

Job Summary:
  • You are responsible for answering our internal and external phone calls in the F&B department and handling reservation requests for our F&B outlets.
  • You act as an interface between all hotel departments and take great pleasure in fulfilling our guests' wishes and enhancing their stay with us.
  • You are familiar with our products and well-informed about the unique features of our various restaurants and bars, allowing you to present them accordingly.

Required Skills:

  • You enjoy interacting with guests by phone and in person.
  • Ideally, you have completed vocational training in the hospitality industry.
  • Your German and English language skills are excellent, and you feel comfortable using both languages.
  • You are proficient in MS Office programs and, ideally, have experience with the Opera Property Management System.
  • Career changers are also very welcome to join us!

About Us

Rosewood Schloss Fuschl has opened in July 2024 and is idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.