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Spa Attendant

General Information

Country/Region
Canada
Province/City
Vancouver, B.C.
Location
Rosewood Hotel Georgia
Department
Spa & Wellness
Job Type
Full-time Permanent

Job Description

Rosewood Hotel Georgia is hiring for Spa Attendant.

Key Responsibilities
• Provide a welcoming environment to our guests by demonstrating consistent high levels of service.
• Assure the following areas are clean and tidy at all times: locker room, public areas, gym, and pool.
• Responsible for monitoring fitness facilities ensuring positive and friendly customer relations.
• Observes all activity within assigned areas offering assistance and instruction to guests/visitors.
• Follow Spa opening procedures. Be familiar with all hotel packages, promotions, prices and rates.
• Set and maintain water/tea stations. Maintain newspapers & magazines. Greet guests.
• Maintain knowledge of hours of operation, memberships, reservations, rentals, fees, products and merchandise.
• Escort guests to locker room
• Maintain knowledge of and comply with all Rosewood Spa policies/service procedures/standards.
• Responsible for ensuring a smooth Spa experience to our guests.
• Maintains impeccable standards of room and personal cleanliness, safety, and hygiene.
• Ensures compliance to all hotel policies, programs, and core practices.
• Other duties as assigned

QUALIFICATIONS:
• Minimum 1 year experience in a luxury spa environment, preferably within a luxury hotel. A background in fitness education and/or health related discipline is an asset.
• Knowledge of SpaSoft is an asset.
• Fluency in written and oral communication in English.
• Must be able to exert physical effort in transporting 10-15 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

About Us

Following its debut in the Roaring '20s, the legendary Hotel Georgia came to be known as Vancouver's most historic and elegant retreat. When it first welcomed guests in 1927, the hotel brought unheard of luxuries to the young city of Vancouver and Canada's West Coast. And it wasn't just the local society set that made the hotel the heart of Vancouver; Louis Armstrong, Ginger Rogers, Frank Sinatra, Laurence Olivier, the Rolling Stones and the Prince of Wales all added to the mystique of this irreplaceable piece of history. Now unveiled as Rosewood Hotel Georgia, the fully restored Georgian Revival property has returned to its former grandeur with additional elegance afforded by extensive amenities and the impeccable service of Rosewood Hotels & Resorts. From the painstaking restoration of Old World craftsmanship to the addition of the most luxurious furnishings and latest technology, Rosewood Hotel Georgia offers an unmatched combination of legacy and luxury - a return to the golden age of hotel travel.