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Director of Sales

General Information

Country/Region
United States of America
Province/City
Washington, DC
Location
Rosewood Washington D.C.
Department
Sales & Marketing
Job Type
Full-time Permanent

Job Description

Director of Sales:
The Director of Sales is responsible for managing all aspects of our Sales and Marketing team while achieving optimal sales targets and objectives for the hotel.

Benefits:
 * Medical, Dental, Vision Benefits
 * Competitive Pay Rates
 * 401k Plan and after 1 year up to 3% Match
 * Paid Time Off (Vacation, Holidays, Sick and more) Complimentary Room Nights- up to 12
 * Restaurant Discount- 50% off F&B
 * Complimentary Meal during your shift
 * Life Insurance and AD&D
 * Complimentary Short-Term Disability
 * Long-Term Disability
 * Pre-tax commuter benefits
 * Flexible schedules
 * Tuition Reimbursement up to $500 per year
 * A clear career pathway - career advancement opportunities 

Overview/Job Summary -
Implement a successful solicitation strategy to targeted guests in order to achieve and/or exceed Total Sales Team Revenue Goals and Budgeted room nights and revenue goals annually.

Essential Duties and Responsibilities - (Key Activities)
  • Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
  • Prepare correspondence to customers, internal booking reports and file maintenance.
  • Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.
  • Develop & maintain knowledge of market trends, competition and customers.
  • Professionally represent the hotel in community and industry organizations and events.
  • Provide feedback and support to all departments.
  • Assist with projects and reports.
  • Create and implement sales action plans to successfully achieve and exceed goals
  • Extensive knowledge of sales skills.
  • Extensive knowledge of the key market segments and how to influence production.
  • Participate as team player with other key Departments.
  • Provide constructive feedback to all departments and to hotel sales and marketing staff.
  • Additional duties as necessary will be assigned.
  • Contribute to the annual marketing plans and budget process. Review goals and action plan on a scheduled basis. Maintain expenses within the budgeted guidelines.
  • Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.
  • Develop new marketing tools/collateral for the group market segment. Coordinate and monitor scheduled direct mail efforts.
  • Conduct sales calls on key accounts. Organize sales blitzes in assigned territory with Global Sales Office and sister properties. Solicit, organize, and participate in familiarization trips from key client base.
  • Represent hotels at appropriate travel industry trade shows and conferences.
  • Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling.
  • Build relationship with sales counterparts from Global Sales Office and sister hotels to relay leads and requests. Communicate need period dates and respond promptly to all leads.
  • Prepare and submit timely monthly reports to Director of Sales & Marketing.
  • Recognize and include communication of market trends and competitive intelligence.
  • Attend sales meetings and leadership training sessions as required.
  • All other duties as required.

Required Skills -
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Must be able to travel on Business Trips as needed.
  • Must possess basic computational ability.
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel
  • Extensive knowledge of sales skills.
  • Ability to analyze data and establish appropriate action plans.
  • Desire to participate as part of a team.

General Skills -
  • Perform job functions with attention to detail, speed and accuracy
  • Prioritize, organize and follow-up on all actions
  • Be a clear thinker, remaining calm and resolving problems using good judgment
  • Understand guest service needs
  • Work with minimal supervision
  • Maintain confidentiality of guest and client information and pertinent hotel data.
  • Exceptional interpersonal skills - able to represent the property in the community
  • Ability to prioritize and organize work assignments
  • Ability to meet deadlines
  • Business acumen

Language - Required to speak, read and write English

Physical Requirements -
• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.
Others -
• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

Qualifications -
  • Education: Bachelor’s Degree or an equivalent combination of international degree in Hotel Management or Marketing and progressive work-related experience.
  • Experience - Minimum of 5 years hotel sales experience successfully directing a sales team and a proven track record of achieving overall budget – luxury brand preferred

About Us

Brilliantly positioned in the heart of Georgetown along the historic C&O Canal, Rosewood Washington, D.C. provides guests with premium access to the vibrant cultural epicenter of the nation’s capital. The hotel’s 57 rooms, including 12 suites and 8 townhouses, combine traditional refinement with a thoroughly modern sense of sophistication. From plush furnishings to intuitive technology, every element has been thoughtfully considered to create comfortable, residential-style living spaces equally suited to business and leisure travel. Wolfgang Puck takes on Washington. Witness the evolution of his acclaimed culinary concept at CUT D.C., which draws on the region's finest farms and fisheries to showcase the variety of the Mid-Atlantic, as well as CUT Bar and Lounge and CUT Above.