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Server (Residences Lounge)

General Information

Country/Region
Hong Kong SAR
Province/City
Hong Kong SAR
Location
Rosewood Hong Kong
Department
Rooms - Front Office
Job Type
Full-time Permanent

Job Description

Essential duties and responsibilities

  • Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
  • Serve food & beverage to VIP guests with excellent customer services in accordance to hotel standards.
  • Assist to ensure a smooth operation and achieve a high level of customer service within the restaurant
  • Update the guest preference, feedback and comments on to the guest profile section

Requirements

  • Minimum 1-3 years of relevant working experience in a sizeable luxury hotel in similar capacity or in Food & Beverage service (fresh graduates with related internship experience are also considered)
  • Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
  • Proficiency in English, Putonghua and Cantonese is an advantage
Is a “brand ambassador" at all times and ensures brand integrity and clarity and company’s culture is always maintained.

About Us

A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.