Rosewood Hotel Group Home Page

We are currently looking for a Hotel Manager to join our leadership team at Rosewood London. The Hotel Manager reports directly to the Managing Director and is responsible for the seamless running of the hotel by developing the team to provide unrivalled guest service and exceed our high standards.  

Key expectations of this role

• Taking on a leading role in the executive team at Rosewood London.

• Ensuring the achievement of the hotel objectives, through maximising occupancy, revenue, and maintaining and building on the reputation of the hotel.

• Showing a thorough understanding of the London upscale hotel market to ensure the highest standards of service.

• Acting as a coach and mentor to the Department Heads to ensure high engagement levels, people development, and the highest associate retention to strengthen the company culture.

• Working closely with other Executive Team members in a supportive manner, focusing on the overall success of the hotel.

Profile

• The ability to demonstrate leading and developing people effectively.

• Proven experience in a Hotel Manager or a similar role within the luxury hospitality sector.  

• The ability to build strong relationships with all associates in the hotel. 

• A sound understanding of managing various stakeholders and their expectations.

• The ability to manage, draft and allocate complex budgets

All our associates have the opportunity to live by our guiding philosophy, which captures the essence of our culture, RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding, and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

Benefits

• Competitive holiday allowance which increases with length of service

• Company pension scheme and life assurance

• 12 complimentary room nights and F&B discount worldwide

• Career development opportunities

• Free meals on duty

• Season ticket loan

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.