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Houseman

General Information

Country/Region
Netherlands
Province/City
Amsterdam
Location
Rosewood Amsterdam
Department
Rooms - Heart of House
Job Type
Fixed Term Contract

Job Description

Job Summary
  • Ensure that all Storage, corridors, and service areas are maintained to the standards set by the Assist Director of Room i/c heart of house.
  • Essential Duties and Responsibilities
  • Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
  • Cleans rooms, hallways and restrooms.
  • Washes walls and ceiling, moves furniture and turn mattress.
  • Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.
  • Maintains housekeeping carts and stocks supplies.
  • Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management.
  • Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor.
  • Refills the par stock of guest amenities and supplies on each housekeeping storage area.
  • Assists housekeeping with placing bed boards, roll-ways beds, extra bed etc. in appropriate fashion per standard operating procedures.
  • Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.
  • Always respond in a friendly, helpful manner to guests and other associates.
  • Handles any tasks assigned by the supervisors as and when needed.
General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Knowledge of proper chemical handling procedures; familiarity with cleaning equipment and supplies.

Language: Required to speak, read and write English, with fluency. Dutch is a plus.

Applicants are required to have a valid work permit for the Netherlands to be considered for this role.

About Us

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.
Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.
For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.
The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.