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Spa Attendant

General Information

Country/Region
Netherlands
Province/City
Amsterdam
Location
Rosewood Amsterdam
Department
Spa & Wellness
Job Type
Fixed Term Contract

Job Description

Job Summary
The Spa Attendant will be responsible to provide general spa orientation to guests upon arrival, offer guests amenities, stock spa supplies and keep guest areas well maintained and clean. This individual will ensure the highest level of personalized, friendly and outstanding guest service that exceeds expectations.

Ensure Clean and Neat Environment: Take pride in maintaining exceptionally clean and organized facilities, always providing safe care and a personalized and intuitive service. Set up, utilize, operate and clean/properly sanitize all Spa and Wellness areas.

Deliver Impeccable Service: Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible and personal care, whether it is anticipating guests’ bathrobe size or remembering their favorite locker location. Greets guests in a friendly and courteous manner offering the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members

Coordinate Checklists, Linen and Amenities: Ensure compliance of daily opening/closing checklists and ensuring all Spa and Wellness areas are well maintained, stocked, and cleaned to ensure high quality presentation. Retrieve and return linens from laundry and maintain locker room set up. Keep guest amenities stocked including water, body care products in locker rooms and relaxation room

Promote Collaboration: Work harmoniously and professionally with co-workers and supervisors and assist other associates with set-up and breakdown of their respective areas (service providers, fitness instructors etc.)

Qualifications:
  • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
  • Highly responsible, organized, and reliable

Sponsorhip is not provided. To be considered for this role applicants are required to have a valid work permit for the Netherlands.

About Us

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.
Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.
For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.
The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.