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Hotel Manager

General Information

Country/Region
Italy
Province/City
Rome
Hiring Entity
Rosewood Rome
Department
Executive Office
Job Type
Full-time Permanent

Job Description

Guided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of innovation, passion, collaboration, ownership and transparency. We strive to Make the Place - creating a future where people and place enrich one another.

Rosewood Rome is currently casting for a Hotel Manager for its pre-opening, responsible for overseeing the daily operations of the hotel to ensure exceptional guest experiences, efficient staff performance, and profitability, reporting directly to the Managing Director of the property. This role has the goal of guaranteeing that the hotel daily activities are run smoothly, while also ensuring compliance with company standards and local regulations, working alongside the Managing Director and the ExCom Team.

Key Responsibilities:
  • Lead and manage hotel operations to achieve business goals and guest satisfaction;
  • Develop and implement strategies to improve service quality and operational efficiency;
  • Monitor financial performance, including budgeting, forecasting, and cost control;
  • Recruit, train, and supervise department heads and staff;
  • Ensure compliance with health, safety, and legal standards;
  • Handle guest complaints and resolve issues promptly and professionally;
  • Maintain relationships with vendors, suppliers, and local authorities;
  • Prepare reports for senior management and stakeholders.
  • Promote the hotel through marketing initiatives and community engagement.
Qualifications:
  • Bachelor’s degree in Hospitality Management, Business Administration, or related field;
  • Proven experience as a Hotel Manager or in a senior hospitality role;
  • Strong understanding of hotel management software and systems;
  • Excellent leadership, communication, and interpersonal skills;
  • Financial acumen and experience with budgeting and reporting;
  • Ability to work under pressure and handle multiple tasks;
  • Italian language is a must!
  • Only those who have a valid Italian (EU) work permit will be considered for the position.
Working Conditions:
  • Flexible schedule including weekends and public holidays;
  • High-touch, guest-facing environment;
  • Occasional travel for training, local benchmarking, or Rosewood global events.

About Us

Located in the former headquarters of Italy’s Banca Nazionale del Lavoro (BNL) overlooking the iconic Via Veneto, Rosewood Rome will encompass three historic buildings, each of which were originally built in the early 1900s. The crown jewel of the project will be the reimagination of the former BNL headquarters, the main unit of the development that was initially designed by renowned Italian architect and urban planner Marcello Piacentini. The design will take influence from the hotel’s location overlooking Via Veneto, one of Rome’s most elegant streets and a symbol of the celebrated Federico Fellini film, La Dolce Vita, with elegant interiors that blend timeless style with contemporary comforts. In keeping with Rosewood’s guiding A Sense of Place® philosophy, Rome’s relaxed ambiance and devotion to dolce far niente, or the art of “doing nothing,” will influence the hotel’s design concept, which will mix traditional architectural elements with modern décor and detailing to create a sophisticated environment for the ultimate life of leisure. Upon completion, Rosewood Rome will offer 155 accommodations, including 50 suites. Home to three dining outlets, including a contemporary Italian bistro, a lobby bar and café and a rooftop bar with a terrace with sweeping views of the city, the hotel will serve as a luxurious escape for locals and visitors alike. Additional amenities include a subterrain experience within the bank’s original vault featuring a modern Roman Bathhouse and Spa, located on the rooftop which will feature four dedicated treatment rooms and a wellness terrace with a reflecting pool and dynamic fitness center. Dedicated event spaces will encompass meeting rooms and a grand ballroom.