Spa Boutique Sales Associate
Job Description
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Overview: Boutique Sales Associate duties include greeting all guests, answering phone calls, and assisting guests with questions regarding merchandise and products. This individual will ensure he or she provides the highest personalized, friendly, and outstanding guest service that always exceeds expectations.
Essential Responsibilities:
- Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
- Greet customers courteously and sell merchandise to them.
- Provide dynamic services to ensure guests are “wowed” by Rosewood Miramar Beach’s hospitality.
- Receive money for purchases and calculate customers’ change, if any.
- Maintain, manage, and organize merchandise on the shelves and racks in the store.
- Prepare, total, and verify billing and collect correct payments from customers.
- Maintain a cash bank and uphold cash handling procedures.
- Maintain a clean, safe, fully stocked, and well-organized work area.
- All other duties as required.
Experience:
- 1-year experience in a luxury spa or retail environment, preferably within a luxury or ultra-luxury hotel.
- Excellent communication skills.
The pay scale for this position is between $18.04 and $18.54/hour plus commissions. This is the pay range for this position that the Hotel reasonably expects to pay.
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About Us
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Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara’s picturesque Montecito community. The 16-acre residential-style estate is designed with style, grace, and glamour featuring 158 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style™ service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.