Turndown Attendant
Job Description
Press space or enter keys to toggle section visibility
- Fluency in English both verbal and non-verbal.
- Ability to:
- perform job functions with attention to detail, speed and accuracy.
- prioritize and organize.
- be a clear thinker, remaining calm and resolving problems using good judgment.
- follow directions thoroughly.
- understand guest's service needs.
- work cohesively with co-workers as part of a team.
- work with minimal supervision.
- maintain confidentiality of guest information and pertinent hotel data.
- High school graduate.
- Fluency in second language, preferably Spanish.
- Previous training in guest relations.
- Previous experience in hospitality industry, preferably Housekeeping in a Hotel/Resort market.
- 1-year prior experience in cleaning hotel guest rooms.
- Knowledge of proper chemical handling.
- Exert physical effort in transporting 40 pounds to 50 pounds
- Endure various physical movements throughout the work areas.
- Reach 8 inches.
- Remain in stationary position for various minutes/hours throughout work shift.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
About Us
Press space or enter keys to toggle section visibility
About the Company
Rosewood Hotel Group, a privately owned company, is one of the world’s leading global lifestyle and hospitality management groups. It encompasses five brands: ultra-luxury Rosewood Hotels & Resorts®; upper-upscale New World Hotels & Resorts; KHOS, a lifestyle concept by Rosewood; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members clubs.
About the Hotel
Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests.
Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa®, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.