Assistant Director of Food & Beverage - Nassau Bahamas - 430219 - Rosewood Hotel Group

General Information

Country/Region

Bahamas

Province/City

Nassau

Hiring Entity

Rosewood Baha Mar

Department

Food & Beverage - Services

Job Type

Full-time Permanent

Job Description

Description of Responsibilities

Rosewood Baha Mar’s Assistant Director of Food & Beverage will work together with the Director of Food & Beverage and is responsible for the leadership and guidance to the catering and to the division when dealing with all aspects of guest contact activities and both service and quality product delivery to customers. This individual will also provide supervision of the catering team to ensure that there are efficient, systematic, organized and creative planning and preparation of events by maintaining a close working relationship with clients. Responsibilities will include, but are not limited to:

To ensure prompt, efficient and courteous service, to monitor and analyze levels of guest satisfaction, to exceed guest satisfaction & to maximize return guests

To set and maintain service standards, to lead the team, to motivate employees to coach, counsel, discipline employees, to determine priorities, set goals, and follow up, to monitor attendance, shift rosters, to participate in selection of staff, to conduct performance appraisals, to identify and analyze problems and develops solutions

To conduct orientation & induction of employees, annual Training plan, to conduct technical job knowledge

To attend Dept. Meetings, to conduct daily briefings, to provide feedback to management
To monitor and control productivity, to practice cost containment, to prepare accurate monthly forecasts of covers, revenue, and expenses, GOP, to prepare budgets for operating equipment, CAPEX.

To monitors grooming & appearance standards of employees.

To handle, under the guidance of the Director of Food and Beverage, responsibilities such as hiring specific levels of employees, employee orientation, job performance appraisal, coaching to ensure appropriate staffing and productivity.

To have a thorough knowledge of the market situation in terms of business mix of competing hotels, their pricing structures, sales strategies, future hotel planning.

To liaise with the Director of Food and Beverage, as regards to F&B pricing, granting of F&B related concessions and menu planning as dictated by existing market trends.

To provide input in relations to decorations and theme ideas to continuously enhance the execution of events.

To monitor the assignment of function room space for catering events, both tentative and definite, and ensure that information is accurate, complete and up-dated.

To conduct a monthly and quarterly review and up-date function space bookings related to catering events in coordination with concerned staff.

To monitor tentative bookings placed by all sales staff and regularly check on developments of its status

To assist the Director of Food and Beverage in the compilation of new menus and beverage lists.

To oversee the preparations, presentations and service of all Food and Beverage products to ensure highest standard of quality at all times.

To assist the Director of Food and Beverage in all administrative duties, including, but not limited to; Departmental Checklists, Departmental Reports

To assist in the preparation of the hotel’s strategy plan, marketing plan, goals program and budgeting for the Catering & Convention Department.

To inform the Director of Food and Beverage on a daily basis of all relevant information in operational and personal matters, including information, which does not require his/her action.

To up-date and maximize usage of Sales and Catering programme and subsequent up-dates to software in coordination with the Director of Sales & Marketing and EDP.

To attend and contribute to the weekly Food and Beverage meeting.

To assume the responsibilities of the Director of Food and Beverage in his absence.

To perform related duties and special projects as assigned by the Director of Food and Beverage.

About Us

Nestled against the famed sands of Cable Beach, Nassau, the Bahamas, Rosewood Baha Mar is island hospitality at its finest. This is a place that wears its British colonial heritage proudly on its sleeve, while melding it with every global amenity imaginable. Mere steps from the sea, the Baha Mar complex is home to a beachfront casino, giving a pleasurable edge to every sun-kissed holiday. A stunning mix of intuitive service, culinary treasures and Bahamian culture, Rosewood Baha Mar offers a range of authentic restaurants and an array of distinctive Bahamian artwork. Minutes away the bustle of downtown Nassau awaits, the Bahamian capital providing a lively contrast to the serenity and tranquility of the resort. Epitomizing relaxed oceanfront living at its best, Rosewood Baha Mar gives every guest a gilded glimpse into the soul of the islands, gracing every holiday not only with crystal waters and pure white sands, but also warmth, joy and opportunity. Truly, this is a destination to be savored, and explored.