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Telephone Operator

General Information

Country/Region
Hong Kong SAR
Province/City
Kowloon
Location
New World Millennium Hong Kong Hotel
Department
Rooms - Heart of House
Job Type
Full-time Permanent

Job Description

Each day is full of opportunities to enrich the lives of our guests and colleagues, to create new experiences and to make new discoveries. With us, it’s not just a career, but a deeply rewarding journey.

New World Millennium Hong Kong Hotel is now looking for extraordinary talent to join us.

Responsibilities

  • Handle phone calls and respond to guests' inquiries in an efficient and courteous tone 
  • Ensure proper working condition of the telephone switchboard and the hotel computer systems

Requirements

  • Higher Diploma or above in Hotel Management or related discipline
  • Courteous, service-oriented with pleasant personality
  • Excellent communications and interpersonal skills
  • Excellent in spoken and written English and Chinese

About Us

Located in the commercial centre of Tsim Sha Tsui East, at the edge of Victoria Harbour, New World Millennium Hong Kong Hotel offers a warm welcome with its superior hospitality and comprehensive services. Facing the Tsim Sha Tsui waterfront Promenade, the hotel is conveniently situated just a five-minute walk from the Mass Transit Railway (MTR), which connects Hong Kong Island, Kowloon, New Territories and mainland China. It is also only steps away from popular attractions such as the Avenue of Stars, Hong Kong Cultural Centre, the Hong Kong Museum of Art and the Hong Kong Space Museum. Home to the headquarters of many international companies, the Tsim Sha Tsui district also presents an exciting variety of shopping, dining and entertainment opportunities. To ensure a memorable experience, the hotel delivers not only fine hospitality, but also a unique epicurean journey through its restaurants and lounges. Offering a panorama of one of the world’s most impressive city skylines, New World Millennium Hong Kong Hotel delivers an enchanting and supremely comfortable stay in the city.