Sustainability and Pond Manager
Descripción del trabajo
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JOB SUMMARY
The Impact and Sustainability Manager will develop, advocate and share knowledge on environmental and natural resource programs at the resort and in the community. Provide education on the environmental and cultural sites of Kona Village, A Rosewood Resort with genuine aloha and hospitality. Foster a culture of continual learning at the property and collaboration amongst all stakeholders. Engage actively with the guests, associates and community to create relationships that enrich people and place. Identify and assist in the coordination of events and initiatives at the property and in the community where we meld Hawaiian practices with modern technology to create and drive sustainability initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage environmental and natural resource programs including waste reduction, green waste initiatives, recycling, and conservations efforts and ensure all guidelines on environmental preservation, re-usage and minimum wastage, purchasing and packaging, social responsibility and all other practices are followed in the resort. Develop associates' awareness in environmental conservation through frequent training and activities. Will be the leader of all facets of Rosewood Impacts and Rosewood Sustainability programs which include awareness of waste, clean energy, water usage, and plastic elimination. Develop and manage programs for recycling, reducing or reusing waste. He/she would continuously update and translate all related guidelines from Global Office and provide ongoing compliance and execution of the Sustainability Action Plan.
Oversee the overall care and maintenance of the natural fishponds (Loko I’a), Anchialine ponds, man-made ponds, and coastal shoreline at Kona Village. Collaborate with the management team and assist with the on-site gardens and honey farm as needed. Be committed to preserving and perpetuating the land and natural resources and understand the impact of sustainability as it relates to local Hawaiian culture and practices. Promote education and awareness on sustainability and develop partnerships with local farmers, fisheries, schools and the community. Ensure that protected species like Nene goose, sea turtles and monk seals are safe by creating educational messages and signage for staff and guests.
Offer educational tours to guests of the resort to share the rich and historic culture and heritage of Kona Village. Develop a strong relationship with other resorts, area sustainability groups, cultural advisors, and community organizations. Participate and be active in local organizations promoting ecological preservation. (Example Ka’upulehu Marine Live Advisory Committee and Hui Loko). Create a committee that supports the sustainability plan and programming through Rosewood Sustains and Rosewood Impacts initiatives. Motivate and encourage associates of the resort to participate in community events such as beach clean-up days, charitable events, and Malama Aina Days.
Collaborating with partners across multiple functions to support implementation of global targets and other initiatives.
Communications: Support the Brand and communications departments to tell the Social Impact story, making social impact a key communication factor across multiple channels.
Talent and Culture: Collaborate with the Talent and Culture team to educate and engage the team members on all aspects regarding Social Impact. Make the value and benefits of social projects known and visible to associates through engagement to deepen their affiliation to the Rosewood brand. Support the Talent and Culture team with cross-functional projects, such as the implementation of DEI strategy on property.
Collaborate with other departments such as Engineering, Operations, Finance as needed to successfully drive progress.
Conduct ongoing in-depth data analysis of social impact key metrics related to the group’s public social impact commitments and provide actionable recommendations to key stakeholders on property.
Report data to internal stakeholders on property as well as the Global Social Impact team on a regular basis and as requested.
Support the Global Social Impact team with any adhoc queries, including but not limited to research and climate and sustainability strategic advisory.
Lead the generation of customer insights reports and monitor market and industry trends related to social impact and sustainability to identify new opportunities
Maintain regular and scheduled communication with the Cultural Advisory Group, including quarterly meetings and individual one-on-one meetings with members. Lead and coordinate cultural meetings with a structured agenda to drive initiatives. Be present, when possible, for important events at the Resort: groundbreakings, blessings, anniversaries, employee orientations. Attend training/gatherings around the Hawaiian Islands with groups that promote Hawaiian Cultural Education and Values. Acts as the advisor for any initiative, program that impacts the land and its history, legacy and the community.
Develop and maintain the Kona Village Resort Library to serve as a resource and available for guests to borrow while on property.
Manage and care for the archives that have been recovered on property. See to their care and storage and periodic inventory and maintenance/restoration. This includes collaboration with Kamehameha Schools and other preservation societies.
Develops and implements the agreed annual budget and business plan for the Department and makes recommendations for capital improvements to enhance the assets of the hotel. Monitors the financial performance and operational plans of the Department to support the agreed overall objectives.
While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business needs dictate.
CRITICAL SKILLS & QUALIFICATIONS
Experience: Minimum 2 years employment in the hospitality industry. Experience working with local farmers, fishermen, and other agencies related to the role.
Education: High school diploma, BA in Environmental Sciences or related field preferred. Hawaiian cultural education or work experience required.
General Skills: Strong interpersonal skills to interact and work with various stakeholders which includes hotel management team, community and guests. Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow up; be a clear thinker, remaining calm and resolving problems using good judgement; following instructions thoroughly; understand a guest’s and team member’s needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Address guest and associate concerns and requests quickly and follow them through to completion.
Excellent interpersonal and relationship-building skills to support collaboration across departments and levels. Ability to engage with guests, associates, community leaders and ownership. Exude a positive attitude and is viewed as a teacher, mentor and guide by all. Excellent communication and writing skills, with the ability to simplify complex messages and adapt them to different internal and external audiences. Experience in strategic communications desirable. Hawaiian Language Speaking is a plus.
Hands-on executor with proven success of breaking down high-level vision into clear action plans and following through the entire project execution process. Multi-tasking, with the ability to coordinate several activities simultaneously. Adapt easily to change. Strong project management and coordination skills. Demonstrable experience in change management. Experience in program/project design will be a plus.
Technical Skills required: knowledge of Hawaiian Fishponds, Anchialine fishponds and native/local plant cultivation and horticulture.
Physical requirements: Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout work areas, be outdoors for long period of times, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guest’s and co-workers to their understanding.
Salary: $90,000-$100,00 annually with potential for incentive
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