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Information Technology Supervisor

Información general

País/Región
Austria
Provincia/Ciudad
Salzburg
Ubicación
Rosewood Schloss Fuschl
Separador
Tecnología de la información
Tipo de trabajo
Permanente a tiempo completo

Descripción del trabajo

We are looking for a passionate Information Technology Supervisor to join our team at Rosewood Schloss Fuschl. You will ensure the smooth operation of all hotel technology systems, supporting both guest-facing and heart-of-house functions.


Key expectations:

  • Maintain and troubleshoot all IT hardware and software, including PCs, printers, POS terminals, credit card systems, telephony, and network infrastructure.
  • Ensure timely resolution of technical issues to minimize downtime and guest impact
  • Document standard operating procedures, troubleshooting guides, and best practices
  • Administer and control IT inventory, ensuring compliance with corporate standards
  • Maintain accurate records of all support calls in the company’s tracking system
  • Ensure adherence to data security protocols and corporate IT policies


Profile:

  • Minimum 3–5 years of IT experience, preferably in luxury hospitality
  • Strong technical knowledge of hotel systems (Opera PMS, Micros POS etc.)
  • Hands-on mentality with excellent problem-solving skills
  • Ability to work independently and under pressure with a calm, solution-oriented approach
  • Excellent organizational and communication skills


Benefits:

  • 25 days of paid annual leave, plus paid public holidays
  • An extra day off to celebrate your birthday
  • Comfortable Associate Accommodation
  • Complimentary meals in our associate dining restaurant
  • Public transportation ticket provided
  • Exciting career development and growth opportunities
  • 12 complimentary room nights and exclusive food & beverage discounts worldwide
  • Special Friends & Family rates at Rosewood Hotels & Resorts globally

Acerca de nosotros

Rosewood Schloss Fuschl has opened in July 2024 and is idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.