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Job summary –

The Talent and Culture Manager is responsible for supporting and assisting the Director of Talent and Culture in the management of all functions of the Talent and Culture department, in accordance with hotel standards.  Implements and maintains a service and management philosophy which serves as a guide to management on benefits, risk management, labor relations, talent acquisition and corporate social responsibility.

Essential Duties and Responsibilities –

·         Under the guidance and direction of the Director of Talent and Culture, coach, and guide managers on employment matters, including employee counseling, performance improvement plans, and employee relations issues. Manages and resolves complex employee relations issues and conducts effective, thorough, and objective investigations.

·         Manages and administers the function of the data management system to include, but not limited to, entry of associate member data, recording employment transitions (i.e. hire, separation, leaves of absence, etc.), generating reports (i.e. payroll analysis, labor turnover, etc.), processing unemployment claims.

·         Manage and administer the associate benefits programs, such as medical, dental, life and disability insurance plans, leaves of absence, workers compensation and 401(k) including open enrollment, new hire enrollment, associate inquiries, maintain associate data in the HRIS and benefit partner websites.  Coordinate with insurance brokers on current and new initiatives.

• Compile various governmental reports, corporate reports and property reports to comply with corporate quarterly reporting requirements, monthly union reporting process as well as government laws and regulations.

·         Manage and administer the wellness program and promote wellness and healthy lifestyle activities.

·         Supports the hotel’s policies to ensure all employment practices comply with federal, state, and local regulations such as but not limited to: Wage and Hour, Collective Bargaining Union, FMLA, PFL, Disability, Workers Compensation, Immigration, Unemployment, A.D.A, and Health and Safety.

·         Develops and updates policies and manuals, as related to the division/department, for implementation in the field, while ensuring compliance to the same for consistency across the group.

Required Skills –

• Proficient in ADP Workforce Now, ADP eTime, Birchstreet Procurement System and Microsoft Office Suite, general computer literacy and familiarity with databases and spreadsheets for data analysis.
• Up to date knowledge relating to human resources laws, best practices, and policy administration. SHRM Certification a plus.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest and associate information and pertinent hotel data. Must be able to perform job functions with attention to detail, speed and accuracy.
• Knowledge of federal, state, local laws as well as managing in a union environment, preferably in New York City.
• Strong communication skills, both written and verbal. Required to speak, read and write English, with fluency in other languages preferred.

Qualifications –

• Bachelor's degree in hotel management, human resources or a relevant field of work, or an equivalent combination of education and work-related experience in a managerial role within the Human Resources field, preferably in a luxury or ultra-luxury union environment.

Compensation - $75,000 - $90,000 annually