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Concierge

Información general

País/Región
Países Bajos
Provincia/Ciudad
Ámsterdam
Ubicación
Rosewood Amsterdam
Separador
Habitaciones: recepción
Tipo de trabajo
Permanente a tiempo completo

Descripción del trabajo

We are looking for a dedicated and intuitive Concierge to join our team. In this role, you’ll be the first point of contact for our guests, providing seamless, thoughtful service that reflects our commitment to excellence. You will support guests with curated recommendations, tailored experiences, and timely assistance—always delivered with discretion and professionalism.

Key Responsibilities

  • Greet and assist guests with a warm, composed presence

  • Coordinate daily guest requests, including transportation, reservations, and personal errands

  • Anticipate needs and follow through with precision and attention to detail

  • Foster relationships with trusted partners and local contacts to ensure access to best-in-class services

  • Maintain accurate records and clear communication across teams

  • Handle confidential information with integrity and care

What We’re Looking For

  • Prior experience in luxury hospitality, lifestyle management, or guest services

  • Strong communication and interpersonal skills

  • A calm, solutions-oriented approach under pressure

  • Well-connected locally with a good sense of what's current and relevant

  • High level of discretion and professionalism

  • Fluent in English; additional languages are a plus

  • Flexible schedule, including weekends and holidays as needed

What We Offer

 

  • A collaborative, respectful work environment

  • Opportunities for growth and development

  • Competitive compensation and benefits

  • The chance to be part of a brand that values genuine service and quality above all

 

If you take pride in thoughtful service and enjoy creating meaningful experiences for others, we’d love to hear from you.

Acerca de nosotros

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.
For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.
The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.