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Assistant Director of Housekeeping (m/f/d)

Información general

País/Región
Alemania
Provincia/Ciudad
Múnich
Ubicación
Rosewood Munich
Departamento
Habitaciones: corazón de la casa
Tipo de trabajo
Permanente a tiempo completo

Descripción del trabajo

Make the Place with Us
With its blend of historic grandeur and modern luxury, the new Rosewood Munich embodies the distinctive character and culture of the Bavarian capital.

Our associates are the heart of our hotel. They transform moments into unforgettable memories—and spaces into special places filled with life. With passion, dedication, and personality, they create experiences that last.

What we do leaves a mark. Together we #MakeThePlace—every day, with heart and style.

We are currently looking for a motivated Assistant Director of Housekeeping (m/f/d) to join our team at the earliest possible date.


OUR COMMITMENT TO YOU

  • Precise electronic time tracking & working time account
  • Bonago Benefit Portal – perks and shopping vouchers tailored to your personal needs
  • Full coverage of the "Deutschlandticket"
  • Rosewood “My Time”: enjoy 2 additional special leave days
  • Christmas bonus at the end of the year
  • One overnight stay in our hotel after successfully passing the probation period – experience our property from a guest’s perspective
  • Diverse and healthy meals in the associates’ restaurant “AlpDine”
  • Exclusive discounts in our F&B outlets for you and your friends or family
  • Friends & Family rates at all Rosewood Hotels & Resorts worldwide
  • Extensive training and development opportunities within the Rosewood Hotel Group to support your career growth


HOW YOU'LL MAKE THE PLACE

  • Support the Director of Housekeeping in the operational and strategic management of the department
  • Ensure the highest standards of cleanliness, hygiene, and presentation in line with Rosewood and Forbes and LQA standards
  • Lead, motivate, and develop the housekeeping team, including scheduling and training initiatives
  • Actively participate in daily operations across guest rooms and public areas to ensure quality excellence
  • Conduct quality inspections, including room checks, VIP arrivals, and suite inspections
  • Monitor and optimize workflows and processes to improve efficiency and productivity
  • Collaborate closely with Front Office, Engineering, Laundry, and other operational departments
  • Handle guest requests and resolve complaints in a professional and service-oriented manner
  • Support budget adherence, cost control, and resource planning
  • Assist with inventory management, stock control, and ordering of supplies
  • Contribute to the implementation of brand standards, new initiatives, and departmental projects
  • Ensure compliance with health, safety, environmental, and hygiene regulations


COULD THIS BE YOU?

  • Minimum 3–5 years of experience in Housekeeping within a luxury hotel environment
  • Previous leadership experience with strong team management skills
  • Strong understanding of luxury service standards and attention to detail with a passion for excellence
  • Hands-on approach with a proactive and solution-oriented mindset
  • Excellent organizational, time management, and communication skills
  • High level of flexibility, reliability, and resilience under pressure
  • Fluent in English and German, additional languages are a strong advantage 

Acerca de nosotros

Rosewood Munich opened in Autumn 2023 as the brand’s first property in Germany and seventh property in Europe. Housed in two landmark, historical buildings comprised of the former headquarters of the State Bank of Bavaria and the adjacent Palais Neuhaus-Preysing, a former grand aristocratic residence, Rosewood Munich is ideally situated on Kardinal-Faulhaber-Strasse in the heart of the historic city center. The hotel is located within walking distance of several of the city’s most popular sites and destinations, including central Marienplatz square, the Residenz city palace, Bavarian State Opera, and the Maximilian- and Theatinerstraße shopping districts, as well as world renowned museums. Rosewood Munich offers 132 spacious guestrooms and suites designed to complement the property’s original façade and iconic stairways, which remain well preserved and contribute to the city of Munich’s ensemble of historical buildings. The property boast an inviting lobby lounge and two distinct dining venues, which include a full service restaurant and a vibrant bar. Rosewood Munich also features a full service spa, which house five treatments rooms, as well as an indoor pool and fitness area. Additionally, the hotel includes extensive meetings and events spaces to accommodate a variety of private gatherings, conferences, and special events for up to 400 guests.