General Accountant
Descripción del trabajo
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OVERVIEW OF RESPONSIBILITIES:
The Income Auditor is responsible for safeguarding the integrity of all revenue streams within a luxury hotel environment. This role ensures the accuracy, completeness, and compliance of daily revenue transactions through detailed audit procedures, while upholding the highest standards of financial control expected in a luxury hospitality setting. The Income Auditor partners closely with Rooms, Food & Beverage, and other operating departments to ensure revenue is properly recorded, reported, and aligned with brand and ownership expectations.
KEY RESPONSABILITIES
Daily Revenue Audit & Reconciliation
- Audit all daily revenue postings across Rooms, Food & Beverage, Spa, and other ancillary outlets
- Verify and reconcile all payment types (cash, credit cards, city ledger, and digital methods)
- Ensure all systems (PMS, POS) fully interface to the general ledger
- Investigate and resolve discrepancies in a timely and professional manner
Luxury Service & Operational Alignment
- Collaborate with operational leaders to ensure revenue capture aligns with luxury service standards
- Maintain deep understanding of rate structures, packages, and promotional offerings
- Identify revenue leakage risks and recommend improvements proactively
Financial Controls & Compliance
- Ensure strict adherence to internal controls and brand financial standards
- Review coding and classification of revenue and expenses in line with Uniform System of Accounts
- Safeguard hotel assets and ensure compliance with cash handling procedures
Reporting & Insights
- Prepare and distribute daily revenue and exception reports to leadership
- Provide analysis and commentary on variances, trends, and unusual transactions
- Support decision-making with accurate and timely financial data
Month-End Close Support
- Prepare revenue-related accruals, including gratuities and cost of sales
- Assist with month-end reconciliation and closing processes
- Provide supporting documentation and audit schedules for leadership review
Data Integrity & Documentation
- Maintain well-organized, audit-ready documentation and records
- Ensure confidentiality of financial and guest data at all times
- Maintain tax documentation and ensure proper reporting compliance
Cross-Functional Collaboration
- Work closely with Front Office, Reservations, Sales, and Food & Beverage teams
- Foster a culture of accountability, precision, and continuous improvement
QUALIFICATIONS
Education & Experience
- Diploma or degree in Accounting, Finance, or related discipline preferred
- 2+ years of accounting or income audit experience, ideally within luxury hospitality
Technical Skills
- Advanced Excel skills and financial systems proficiency
- Experience with Opera, Micros, or similar hotel systems preferred
Core Competencies
- Exceptional attention to detail and accuracy
- Strong analytical and reconciliation skills
- High level of integrity and discretion
- Ability to thrive in a fast-paced luxury environment
- Strong interpersonal and communication skills
Key Success Measures
- Accurate and timely daily revenue balancing
- Strong compliance with internal controls and audit standards
- Proactive identification of risks and process improvements
- High-quality reporting and stakeholder satisfaction
Acerca de nosotros
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Following its debut in the Roaring '20s, the legendary Hotel Georgia came to be known as Vancouver's most historic and elegant retreat. When it first welcomed guests in 1927, the hotel brought unheard of luxuries to the young city of Vancouver and Canada's West Coast. And it wasn't just the local society set that made the hotel the heart of Vancouver; Louis Armstrong, Ginger Rogers, Frank Sinatra, Laurence Olivier, the Rolling Stones and the Prince of Wales all added to the mystique of this irreplaceable piece of history. Now unveiled as Rosewood Hotel Georgia, the fully restored Georgian Revival property has returned to its former grandeur with additional elegance afforded by extensive amenities and the impeccable service of Rosewood Hotels & Resorts. From the painstaking restoration of Old World craftsmanship to the addition of the most luxurious furnishings and latest technology, Rosewood Hotel Georgia offers an unmatched combination of legacy and luxury - a return to the golden age of hotel travel.