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OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

The Talent & Culture team attracts, develops, and rewards the most important asset of the company: our Associates. Headquartered in Hong Kong, we collaborate closely with brands around the world to bring to life the philosophy of relationship hospitality and pursue world-leading practices in people operations.

This role reports directly to the SVP, Talent & Culture, Global and works in close partnership with the Senior Director, Talent Management, Global, Regional Directors of Talent & Culture, and property-based Talent Development leaders.

YOUR ROLE

As Director, Talent Development, Global, you will shape and lead the strategy and execution of learning and development initiatives for both corporate and property associates. You will play a pivotal role in enriching our people and culture by designing impactful learning frameworks and programs that support career growth, leadership development, and organizational effectiveness. Your work will directly contribute to Rosewood Hotel Group’s promise to enrich and be enriched, ensuring our associates are empowered to thrive.

HOW YOU’LL MAKE THE PLACE  

• Define and execute the global talent development strategy, aligning learning initiatives with business priorities to drive organizational success.
• Lead the Rosewood Academy, our global suite of leadership development programs, nurturing talent from entry-level to executive leadership.
• Lead the Rosewood Academy, our global suite of leadership development programs, nurturing talent from entry-level to executive leadership.
• Design and deliver tailored learning solutions by leveraging internal expertise and strategic external partnerships to meet evolving business needs.
• Oversee the Learning Management System (LMS) to ensure associates have access to high-quality, relevant training resources that support their growth.
• Collaborate with corporate and property leadership to identify capability gaps and implement targeted development strategies that support business growth.
• Foster a culture of continuous learning and curiosity, encouraging innovation, adaptability, and sustained development across the organization.
• Drive the integration of the Rosewood Competency Model across hiring, development, and performance management to ensure a cohesive talent strategy.
• Inspire and lead the corporate Talent Development team, while providing strategic guidance to property-based training leaders globally.
• Lead the global Master Trainer Certification program to build a network of skilled trainers aligned with Group standards.

COULD THIS BE YOU?

• You bring 8+ years of experience in talent development, organizational development, or learning & development, with a proven ability to design and implement enterprise-wide strategies that drive business outcomes.
• You’ve successfully led global or multi-regional programs, ideally within hospitality, luxury, retail, or service-oriented industries.
• You’re a collaborative leader who builds and inspires high-performing teams. You lead with integrity, empowering others to grow and succeed.
• You use data and analytics to measure impact, identify trends, and inform decisions.
• You demonstrate strategic thinking and business acumen in everything you do.
• You’re a clear and persuasive communicator, fluent in English, who adjusts your style to suit different audiences. Your influencing skills help you gain alignment and commitment across stakeholders.
• You’re passionate about continuous learning and development, both for yourself and others. You foster a culture of guest centricity and excellence in everything you do.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

Rosewood Hotel Group aspires to be a global powerhouse in luxury, travel and lifestyle. The group is comprised of four inspiring brands – Rosewood Hotels & Resorts®, New World Hotels & Resorts®, Asaya and Carlyle & Co. Its combined hotel portfolio consists of 54 hotels in 23 countries with nearly 32 new properties currently under development. The group’s expansion is distinguished by its approach to creating strong, modern, and differentiated brands, its focus on design and innovation, and a commitment to a bespoke and personal approach to hospitality.