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OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

You will be part of the dynamic Food & Beverage team dedicated to delivering intuitive, refined, and heartfelt dining experiences. You will work closely with your Outlet Manager, Captains, and the wider F&B service team to ensure the smooth and elegant operation of the restaurant.

YOUR ROLE

As a Waiter, you bring Rosewood’s Relationship Hospitality philosophy to life through thoughtful, anticipatory, and polished service. You will guide guests through their dining experience with confidence, ensure every detail meets our standards, and contribute to the seamless operation of the restaurant. Your role directly supports service excellence, guest satisfaction, and brand integrity.

HOW YOU’LL MAKE THE PLACE

• Provide warm, attentive, and refined service in accordance with Rosewood’s standards.
• Take and process food and beverage orders accurately using POS systems.
• Serve food, coffee, tea, and alcoholic beverages following proper techniques and presentation guidelines.
• Maintain complete knowledge of menu items, ingredients, wine/champagne offerings, and beverage profiles.
• Anticipate guest needs and respond promptly and graciously to enhance their dining experience.
• Ensure cleanliness, organization, and proper setup of assigned stations throughout service.

COULD THIS BE YOU?

• You bring strong attention to detail, accuracy, and a passion for exceptional service.
• You remain calm under pressure and handle guest needs with confidence and courtesy.
• You work well as part of a team and support your colleagues with flexibility and professionalism.
• You are organized, proactive, and able to follow procedures with care.
• You can operate POS systems and maintain strong coordination during busy service periods.
• You communicate clearly in English, with additional languages seen as an advantage.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.