Assistant Director of Housekeeping (m/f/d) - Múnich Alemania - 429917 - Rosewood Hotel Group

Información general

País/Región

Alemania

Provincia/Ciudad

Múnich

Ubicación

Rosewood Munich

Departamento

Habitaciones: corazón de la casa

Tipo de trabajo

Permanente a tiempo completo

Descripción del trabajo

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

YOUR ROLE

You support the Director of Housekeeping by overseeing the department, ensuring that all guest rooms and public areas meet the highest cleanliness and quality standards. You lead, train, and motivate the housekeeping team, coordinating staffing, schedules, and workflow to maintain smooth and efficient service. You monitor performance, manage inventory and budgets, and collaborate with other departments to uphold an exceptional guest experience. You also oversee laundry operations and external cleaning partners, ensuring compliance with brand standards, service quality, and operational efficiency.

HOW YOU'LL MAKE THE PLACE

Support the Director of Housekeeping in the operational and strategic management of the department
Ensure the highest standards of cleanliness, hygiene, and presentation in line with Rosewood and Forbes and LQA standards
Lead, motivate, and develop the housekeeping team, including scheduling and training initiatives
Actively participate in daily operations across guest rooms and public areas to ensure quality excellence
Conduct quality inspections, including room checks, VIP arrivals, and suite inspections
Monitor and optimize workflows and processes to improve efficiency and productivity
Collaborate closely with Front Office, Engineering, Laundry, and other operational departments
Handle guest requests and resolve complaints in a professional and service-oriented manner
Support budget adherence, cost control, and resource planning
Assist with inventory management, stock control, and ordering of supplies
Contribute to the implementation of brand standards, new initiatives, and departmental projects
Ensure compliance with health, safety, environmental, and hygiene regulations

COULD THIS BE YOU?

Minimum 3–5 years of experience in Housekeeping within a luxury hotel environment
Previous leadership experience with strong team management skills
Strong understanding of luxury service standards and attention to detail with a passion for excellence
Hands-on approach with a proactive and solution-oriented mindset
Excellent organizational, time management, and communication skills
High level of flexibility, reliability, and resilience under pressure
Fluent in English and German, additional languages are a strong advantage

Acerca de nosotros

Rosewood Munich opened in Autumn 2023 as the brand’s first property in Germany and seventh property in Europe. Housed in two landmark, historical buildings comprised of the former headquarters of the State Bank of Bavaria and the adjacent Palais Neuhaus-Preysing, a former grand aristocratic residence, Rosewood Munich is ideally situated on Kardinal-Faulhaber-Strasse in the heart of the historic city center. The hotel is located within walking distance of several of the city’s most popular sites and destinations, including central Marienplatz square, the Residenz city palace, Bavarian State Opera, and the Maximilian- and Theatinerstraße shopping districts, as well as world renowned museums. Rosewood Munich offers 132 spacious guestrooms and suites designed to complement the property’s original façade and iconic stairways, which remain well preserved and contribute to the city of Munich’s ensemble of historical buildings. The property boast an inviting lobby lounge and two distinct dining venues, which include a full service restaurant and a vibrant bar. Rosewood Munich also features a full service spa, which house five treatments rooms, as well as an indoor pool and fitness area. Additionally, the hotel includes extensive meetings and events spaces to accommodate a variety of private gatherings, conferences, and special events for up to 400 guests.

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