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If you have a passion for delivering exceptional, luxury guest experiences and want to support others to thrive as F&B professionals by sharing your expertise and experience, we want to hear from you!  

About the role

Reporting to the Director of Operations you will be responsible for ensuring that all Restaurant & Bar operations are run efficiently. Key responsibilities: 

• Manage the daily operation and help deliver the best guest experience 
• Lead and mentor the Restaurant team and create help shape a collaborative culture based on mutual respect and trust 
• Review, implement and maintain operational standards, ensuring efficiency delivery of the highest standards of service 
• Handling any guest queries that come through including bookings, special requests etc 
• Responsible for financial management including budgeting, ordering and stock take with accuracy and efficiency  
• Management of the team, including payroll, rosters, daily briefings, onboarding, recruitment, performance reviews 
• To liaise with the other departments in the hotel on a daily basis to ensure smooth operations 
• Create a refined and enticing dining offering that can be delivered efficiently 

About you

This is a key position and the successful candidate will need to have strong focus on excellence, plenty of enthusiasm and a flexible approach. The right applicant must be self motivated, a team player and able to work well in a high pressure environment.  In addition , the successful candidate will have:  

• A passion for service delivery and hospitality 
• Previous management level F&B experience in a fine dining environment, with a minimum of 3 years in a premium quality customer facing environment capacity 
• Relevant Hotel management qualification (tertiary level) Wine qualifications, knowledge and expertise 
• A commitment to high standards and quality 
• Ability to drive a team and foster team work 
• Administrative management experience and sound financial acumen  
• A high level of attention to detail and exceptional organisation skills 
• A high degree of professionalism 
• And a winning personality! 

Core to the success of the individual in this role is that their personal values are aligned with those of Rosewood Hotels: Ownership, Passionate, Transparent, Innovative and Collaborative.  

What we offer

At Rosewood Matakauri we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career. 

We offer competitive remuneration and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners.   

Due to our beautiful remote location, you will need to have a vehicle to get to and from work. You will also need to have a valid working visa or work rights to apply. This is a full time position for an immediate start with usual hours of 45 per week.

If you wish to apply for this role and have the attributes above, we'd love to hear from you.