Rosewood Hotel Group Page d’accueil

Job summary

• Main purpose is to serve beverages (alcoholic & non-alcoholic) and food to guests and servers in keeping with hotel standards. Collection of payment for beverages. Insure consistent product and service. Observe all legal guidelines and procedures of the NM Alcohol and Beverage Control Division.

Essential Duties and Responsibilities – (Key Activities)

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Thorough knowledge of product recipes and proper service procedures. Responsible for all products stocked and requisitioned to the bar.

• Collection of money generated as revenue and the proper deposit made at the end of each shift. Proper recordkeeping on guest checks at the point of sale.

• Responsible for bar set-up at the beginning of each shift. Responsible for closing the bar and restocking used items. Responsible for cleanliness of the bar and reporting all maintenance needs to the manager.

• Monitor and adhere to the rules and regulations established by the NM Alcohol and Beverage Control Division; includes monitoring of guest consumption and knowledge of procedures for handling intoxicated guests.

• Thorough knowledge of and correct application of all hotel policies, procedures, and practices.

• Responsible for maintaining hotel standards of excellence relating to attitude, customer service, employee relations, and job performance.

• Responsible for guest relations including guest's name and product preferences.

• Attendance at all scheduled meetings.

This list of essential functions is not exhaustive and may be supplemented as necessary.

Other Standard Responsibilities –

Experience -

• Minimum of two years bartending experience in high volume operation.

General Skills -

• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills -

• Must have NM alcohol server's certification and NM food handler permit or become certified as required by company policy.

• Cash handling experience with ability to accurately add, subtract, multiply, and divide numbers.

• Ability to clearly communicate information to customers, managers, fellow employees.

• Ability to lift 35 lbs 5 times a day.

• Must have developed language skills to the point to be able to read and understand instructions, safety rules, etc.

Education or Certification -

Language -

• Required to speak, read and write English, with fluency in other languages preferred

Physical Requirements -

• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 50 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

Others –

• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

Rosewood Inn of the Anasazi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

An intimate world-class retreat, Rosewood Inn of the Anasazi celebrates the enduring creative spirit and traditions of the region's early Native Americans, the city's rich cultural heritage as an early Spanish establishment and its ongoing legacy as an artist colony. The name and interiors of this Santa Fe boutique hotel pay homage to the area's native Anasazi tribe, while the handcrafted textiles, paintings, carvings and baskets that make up the hotel's extensive art collection are a vivid blend of Native, Hispanic and Anglo influences. With the city's historic plaza just steps from the hotel doors, and popular destinations like Canyon Road, Taos and Bandelier National Park within driving distance, this sterling example of Santa Fe luxury hotels offers guests an experience that is uniquely New Mexican.