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Bellman

Informations

Pays/région
Autriche
Province/ville
Salzburg
Lieu
Rosewood Schloss Fuschl
Service
Chambres - Réception
Type de poste
Permanent à temps plein

Description

We are seeking a passionate Bellman to join our team at Rosewood Schloss Fuschl. You will be the first point of contact for our guests, ensuring a warm welcome and flawless service throughout their stay.

Essential Duties and Responsibilities:

  • Provide a warm, professional, and personalized welcome to all guests upon arrival.
  • Assist guests with luggage handling – including loading, unloading, delivery to rooms, and secure storage.
  • Escort guests to their rooms, explaining hotel facilities, services, and room features.
  • Maintain lobby presence, offering assistance and anticipating guest needs at all times.
  • Coordinate with Front Office, Concierge, and Valet to ensure seamless guest service.
  • Assist with transportation arrangements (taxis, limousines, transfers).
  • Handle guest requests, preferences, and complaints with professionalism and discretion.

À propos de nous

Rosewood Schloss Fuschl has opened in July 2024 and is idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.