Rosewood Hotel Group Page d’accueil

We are looking for a Food & Beverage Supervisor to join our fantastic team. Reporting to the Restaurant Manager, you will work alongside one of the most professional Food & Beverage teams in the country and be exposed to a wide range of food styles from our daily changing menu. In your role you will be responsible for delivering the highest level of service and supporting your team while on shift.

What you will do

You will have an effective presence on the floor, ensuring that all restaurant services are seamlessly delivered and to train our team to meet our world-class fine dining standards. In addition you will -

• Manage and adapt to individual guest requests and preferences
• Ensure dining areas are prepared to LQA standards prior to each service 
• Attend the daily Service briefings, to ensure you are knowledgeable about our daily changing menus 
• Training and teaching team members on service standards
• Using our POS system, ensuring accurate transactions
• Working alongside the kitchen team to maintain a cohesive service 
• Work different shifts covering breakfast and lunch or dinner services
• Make coffees, cocktails and serve other beverages (including wine)
• Provide an exceptional service through your knowledge and passion for delivering a memorable dining experience

What you will bring

In addition to your immaculate presentation, charming smile and positive attitude, you will:

• A background in fine dining and wine service is preferred
• Previous senior level Food and Beverage experience in boutique lodges or 5 star properties 
• Excellent wine knowledge and relevant qualifications
• Ability to train and grow a team of mixed skill levels
• Knowledge and experience with Hospitality Management systems 
• Strong and effective communication skills 
• Ability to work accurately in a fast paced and dynamic environment
• A team player who is caring, flexible and respectful
• Reliable, honest and engaged with excellent attention to detail
• And a winning personality, with the ability to surprise and delight

Please note this is a permanent role and you must be able to work on a permanent contract or commit for longer than 1 year.

What we offer

We offer delicious staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. In addition, we endeavour whenever possible to provide staff with 2 days in a row off each week. Having your own reliable transport is essential as public transport doesn't come out to the lodge.

If you wish to apply for this role and have the attributes above, we'd love to hear from you.

You must have a valid NZ Working Visa to apply.