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We are looking for a passionate, service-oriented, and inspiring leader to oversee the Front Office operations, ensuring seamless arrivals, departures, and personalized guest interactions that reflect the highest standards of luxury hospitality. This position directly impacts guest satisfaction, operational excellence, and the hotel's reputation by leading the Front Desk, Concierge, Guest service and Fitness teams. The role is instrumental in fostering a high-performing team, driving service excellence, optimizing operational and financial performance, and building lasting guest loyalty through warm, personalized, and memorable experiences.

Located in the heart of Ho Chi Minh City and 20 minutes from Tan Son Nhat Airport, New World Saigon Hotel offers 530 modern rooms, versatile event spaces, and diverse dining options. It is designed for international business travelers and group stays seeking convenience and comfort. New World Saigon Hotel is the city’s leading bleisure destination, offering a seamless blend of business and authentic cultural exploration. All conveniently located in the heart of Ho Chi Minh City, steps from the Ben Thanh Metro Station. Among the hotel's most distinctive restaurants is Black Vinegar which serves modern Cantonese cuisine that is regarded as one of the finest in Ho Chi Minh City. Parkview offers a relaxing view over the 23 September Park serving delicious breakfast, lunch and dinner buffets including fresh seafood, international and Asian favorites. Since its opening, New World Saigon Hotel has been one of the premier meeting and event venues in Ho Chi Minh City. The hotel offers three pillar-free ballrooms accommodating up to 486 people. All ballrooms are equipped with the latest audio-visual and presentation aids and can be divided into several smaller function or breakout rooms.