Rosewood Hotel Group Page d’accueil

Job summary

The Barista is responsible for the preparation and presentation of high-quality coffee, tea, and specialty beverages for Rosewood Hotels & Resorts’ Food & Beverage outlets. This position ensures consistency, accuracy, and efficiency in beverage production, supporting servers and other team members in delivering exceptional guest experience.

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.

Essential Duties and Responsibilities – (Key activities but not limited to)

• Prepare a variety of coffee, tea, and specialty beverages to Rosewood standards. 
• Support Food & Beverage outlets by preparing beverage orders for servers in a timely and accurate manner.
• Perform opening duties, including calibrating espresso machines, setting up equipment, stocking ingredients, and ensuring readiness for service.
• Perform closing duties, including cleaning and sanitizing equipment, restocking items, labeling/date coding, and securing inventory.
• Maintain cleanliness, organization, and readiness of the barista station and storage areas throughout the shift.
• Monitor product quality, freshness, and consistency, ensuring every beverage meets brand standards.
• Ensure proper handling, storage, and rotation of ingredients in compliance with health and safety guidelines.
• Report on any equipment issues, shortages, or maintenance needs to the Food & Beverage Manager promptly.
• Follow all safety, sanitation, and hygiene procedures in accordance with company and local regulations.

Guest Service: 

• Maintain a positive, professional, and pleasant/friendly attitude every shift.

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate clothing provided by or recommended by the Company will be obligatory.
• Report any defects in the building, plant or equipment according to hotel procedure.
• Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures. 
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety. 
• Be fully conversant with:

Confidentiality

• Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates.  It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.

Other

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition of the ones stated, in a reasonable framework.
• Always be a “brand ambassador” and ensure brand integrity and clarity are always maintained.
• Model the company’s culture, vision, mission and core values.
• While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove or alter duties when business need dictates.
• As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

Required Skills –

General Skills

Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills

• Latte art and crafted presentations experience preferred. 

Language

Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements

Work Management

• Ability to manage multiple tasks
• Can meet deadlines

Other/Attributes

• Passionate and dedicated
• Is patient, yet persistent
• Culturally aware and sensitive

Qualifications –

• High School Diploma or an equivalent combination of education and work-related experience.
• Must have current and valid Food Handler’s card and TABC certification 
• Minimum 21 years of age to serve alcoholic beverages

Experience –

• Previous barista or café experience required; luxury or hospitality background preferred.
• Strong knowledge of coffee brewing methods, espresso preparation, and latte art.
• Detail-oriented with a focus on quality, consistency, and efficiency.
• Ability to work in a fast-paced environment and manage multiple orders simultaneously.
• Excellent teamwork and communication skills to support Food & Beverage colleagues.
• Flexible schedule with availability to work mornings, evenings, weekends, and holidays.

This job description will be reviewed on a regular basis to incorporate any new responsibilities which reflect the business requirements

One of the most romantic hotels in Dallas, Rosewood Mansion on Turtle Creek® retains the intimate ambience of the private residence it once was. Meticulously restored interiors and impeccable service, attentive associates and thoughtful amenities make it an icon among Dallas luxury hotels. For decades, the Mansion Restaurant has been acclaimed as one of the best restaurants in Dallas for fine dining. A proud tradition of culinary excellence is at the heart of all dining experiences at Rosewood Mansion on Turtle Creek, which also presents guests with options for al fresco and in-room dining.