Rosewood Hotel Group Trang chủ

The Chancery Rosewood has officially opened its doors in the heart of Mayfair, and we are looking for warm, engaging, and detail-oriented Hotel Receptionists to join our Front Office team. This is an exciting opportunity to be part of a newly opened Rosewood property, where every arrival sets the stage for an extraordinary stay.

As a Hotel Receptionist, you will be the first point of contact for our guests, creating a lasting first impression with your professionalism, warmth, and genuine care. From welcoming guests at check-in to anticipating their needs and ensuring a seamless departure, your role is all about creating meaningful connections and delivering service that feels both personal and effortless.

Key Responsibilities

• Welcome and check in guests with genuine warmth, efficiency, and professionalism.

• Anticipate guest needs and tailor their experience with thoughtful touches.

• Provide accurate information on hotel facilities, services, and the local area.

• Handle reservations, requests, and guest feedback with confidence and care.

• Collaborate with colleagues across departments to ensure a seamless guest journey.

About You

• Previous experience in a luxury hotel or customer-facing role is preferred.

• Naturally warm, engaging, and confident in dealing with people from all walks of life.

• Strong communication and problem-solving skills.

• Passionate about creating memorable guest experiences that reflect Rosewood’s philosophy of Relationship Hospitality.

Benefits & Rewards

At The Chancery Rosewood, we care for our associates with the same attention we give to our guests. Joining our team means you will enjoy:

• Competitive salary & service charge.

• Complimentary meals on duty.

• Travel discounts across Rosewood Hotels & Resorts.

• Wellbeing and employee assistance programmes.

• Career development, training, and promotion opportunities within Rosewood Hotel Group.

• A supportive, inclusive workplace where individuality is celebrated.

Diversity & Inclusion

At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

Rosewood Hotels and Resorts®, in partnership with renowned real estate developer Qatari Diar, is pleased to announce the latest plans for the brand’s second London property, set to open in 2025 in the city’s distinguished Mayfair district. Officially named The Chancery Rosewood, the new hotel will realize Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy, which takes the local sensibilities of a destination to inform the property experience provided there, in myriad ways, including expert-led design and décor. Balancing the rich history of the iconic building with contemporary comforts prioritized by today’s luxury traveler, the hotel will showcase architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.