Rosewood Hotel Group Trang chủ

      Job Summary

The Golf Experience Manager is the senior leader and figurehead for golf at Rosewood Bermuda, responsible for defining, delivering and continuously elevating the golf experience for members, residents and resort guests.

This role extends well beyond traditional golf professional responsibilities. The Golf Experience Manager is expected to operate as a strategic leader, commercial driver and community-builder, shaping a golf programme that reflects the standards of a globally recognized five-star resort while remaining deeply rooted in the local membership culture.

The role requires a highly experienced professional with demonstrated success in building participation, growing revenues, curating outstanding tournaments and events, and positioning a golf offering on a world-class stage. The Golf Experience Manager will combine operational excellence with entrepreneurial thinking to expand the reach, relevance and reputation of golf at Rosewood Bermuda.

Essential Duties and Responsibilities

      Golf Operations & Service Excellence

• Provide overall leadership of daily golf operations, ensuring seamless pace of play, exceptional member and guest service, and a consistently high-quality on-course experience.
• Oversee starters, outside services and golf operations teams, ensuring effective scheduling, training and performance management.
• Assist with Pro shop retail and management duties.

      Member Engagement, Programming & Community Building

• Design, plan and deliver a comprehensive annual golf calendar including member tournaments, club championships, social events, junior programmes, clinics and camps.
• Create engaging, inclusive and professionally executed events that strengthen the member community and enhance retention.
• Develop junior golf pathways and youth programmes that reflect the resort’s commitment to family and legacy engagement.

     Strategic Growth, Marketing & Revenue Generation

• Actively drive revenue growth across all golf-related streams, including green fees, tournaments, lessons, clinics, camps, retail and special programming.
• Develop and execute innovative golf programming and experiences designed to differentiate Rosewood Bermuda on a global stage.
• Partner with Membership, Sales and Marketing to promote golf offerings, signature events and destination experiences.

     Retail, Instruction & Professional Services

• Assist in the oversight of golf shop merchandising, inventory management and retail presentation to maximize commercial performance and brand alignment along with the property retail lead.
• Provide high-quality instruction to members and guests, and oversee lesson, clinic and academy programmes.
• Ensure teaching programmes meet professional standards and contribute meaningfully to participation and revenue.

      Leadership, Talent & Culture

• Recruit, develop and inspire a high-performing golf operations team.
• Establish clear performance expectations, coaching and development pathways for golf team members.
• Foster a culture of professionalism, accountability, service excellence and pride within the golf operation.

     Financial Management & Performance Monitoring

• Prepare and manage golf operational budgets, forecasts and expense controls in collaboration with Finance.
• Monitor key performance indicators including rounds played, revenue per available tee time, retail margins, lesson revenue and event performance.
• Use data and insight to inform pricing, scheduling and programme design decisions.

     Cross-Functional Collaboration & Representation

• Work closely with Food & Beverage, Rooms, Membership, Events and Facilities to deliver integrated resort and club experiences.
• Represent the golf operation at internal leadership forums and external engagements as required.

     Standard Responsibilities

      Confidentiality

     Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, members and associates. It is vital that all such information remains confidential and must not be            disclosed to anyone outside the company unless authorized.

       Position Requirements, Skills & Knowledge

A destination in itself, the recently renovated Rosewood Bermuda is the centerpiece of the prestigious community of Tucker’s Point Bermuda’s premier resort, golf club and residential community. Gracing 240 of the most beautiful coastal acres on the island, the award-winning tropical hideaway neighbors the estates of Tucker’s Town and offers breathtaking vistas of the ocean and sound. With just 88 rooms and suites, guests feel they are part of an elite club with exclusive access to the largest private pink-sand beach on Bermuda as well as the island’s finest amenities. They can golf like champions, sail the ocean blue, dive shipwrecks and colorful reefs, play a friendly game of tennis or “spa” to their heart’s delight within this well-appointed setting.