Rosewood Hotel Group Trang chủ

About the role: 

Reporting to the Food & Beverage Manager you will be responsible for ensuring that all Restaurant operations are run efficiently. Key responsibilities: 

• Manage the daily operation and help deliver the best guest experience 
• Lead and mentor the Restaurant team and create help shape a collaborative culture based on mutual respect and trust 
• Review, implement and maintain operational standards, ensuring efficiency delivery of the highest standards of service 
• Handling any guest queries that come through including bookings, special requests etc 
• Responsible for financial management including budgeting, ordering and stock take with accuracy and efficiency  
• Management of the team, including payroll, rosters, daily briefings, onboarding, recruitment, performance reviews 
• To liaise with the other departments in the hotel on a daily basis to ensure smooth operations 
• Create a refined and enticing dining offering that can be delivered efficiently 

This is a key position and the successful candidate will need to have strong focus on excellence, plenty of enthusiasm and a flexible approach.  The right applicant must be self motivated, a team player and able to work well in a high pressure environment.  In addition , the successful candidate will have:  

• A passion for service delivery and hospitality 
• Previous management level F&B experience in a fine dining environment, with a minimum of 3 years in a premium quality customer facing environment capacity 
• Relevant Hotel management qualification (tertiary level) Wine qualifications, knowledge and expertise 
• A commitment to high standards and quality 
• Ability to drive a team and foster team work 
• Administrative management experience and sound financial acumen  
• A high level of attention to detail and exceptional organisation skills 
• A high degree of professionalism 
• And a winning personality! 

Core to the success of the individual in this role is that their personal values are aligned with those of Rosewood Hotels: Ownership, Passionate, Transparent, Innovative and Collaborative.