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Assistant IT Manager

Thông tin chung

Quốc gia/Khu vực
Quần đảo Virgin thuộc Anh
Tỉnh/Thành phố
Virgin Gorda
Vị trí
Rosewood Vịnh Little Dix
BỘ PHẬN
Kỹ thuật
Loại công việc
Toàn thời gian vô thời hạn

Mô tả công việc

BEGIN YOUR ROSEWOOD JOURNEY

Rosewood Little Dix is seeking an Assistant IT Manager to assist with its ongoing growth and push for continued elevation. As Assistant IT Manager, you will be supporting the IT Manager in day-to-day operation of the resort’s IT infrastructure and be responsible for the team’s results during their absence. Additionally, you will be managing assigned IT projects, providing user training and support, as well as communicating with corporate office and coordinating contractors and suppliers.

DUTIES AND RESPONSIBILITIES

1. Perform monitoring and maintenance of IT infrastructure (such as servers, network equipment, phones, computers, mobile devices, POS terminals, etc.)
2. Provide IT-related support for the guests and colleagues of the resort
3. Keep inventory and knowledge databases updated
4. Make sure IT-related policies are in place and being followed by all associates
5. Approach and coordinate contractors and suppliers
6. Drive forward projects and tasks assigned by the IT Manager, meeting deadlines and providing constant updates
7. Participating in disaster recovery situations
8. Cooperate with corporate team, to stay in line with standards, policies and procedures
9. Keep the infrastructure and its premises clean and organized
10. Continuously develop IT-related and personal skills
11. Fulfill other duties during day-to-day operation of the team

DESIRED BEHAVIOURS

1. Excellent communication skills
2. Ability to work in a fast-paced environment, understanding the importance of meeting the deadlines and providing feedback
3. Due to the nature of the business, the person must be flexible in working hours, including weekends and holidays
4. Mature, pleasant, courteous, cooperative and enthusiastic team player
5. Expected to be a self-starter, alert, energetic, responsible and flexible

QUALIFICATIONS AND SKILLS

1. A minimum of four years of experience in Luxury Hospitality and Assistant IT Manager or Supervisor position.
2. Bachelor’s degree in IT field
3. Hands-on experience with Microsoft environment’s administration (AD, GPO, DNS)
4. Strong knowledge of Network technologies (HPE Aruba / Cisco), L2-L3 switches, Wi-Fi controllers
5. Deep understanding of Oracle PMS and POS software (including interfacing with different systems)
6. Proven track record of success in the implementation of IT Projects
7. Ability to maintain virtual infrastructure (VMWare)
8. Excellent troubleshooting skills (including but not limited to desktops, mobile devices, printers, networks, etc.)
9. Experience with Linux, PBX (Mitel), CCTV (Milestone) and IPTV systems
10. Knowledge of Barracuda backup solution and Book4Time SPA management software is preferred

COMPETITIVE BENEFITS
  • Expatriate benefits including accommodation provided where applicable
  • Medical, dental, vision and retirement benefits
  • Work visas provided for the successful candidate if applicable
  • We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.





Giới thiệu về chúng tôi

An eco-friendly resort ahead of its time, Rosewood Little Dix Bay has always featured the natural environment at the heart of its design. One of the first Caribbean resorts to promote sustainable luxury, the beachside retreat has welcomed guests to a world of undiluted tropical splendor for over half a century. Located within 500 acres of untamed natural gardens, Rosewood Little Dix Bay is surrounded by astonishingly clear blue seas, rugged hills, beautiful isolated beaches and spectacular geological formations. Long regarded as one of the world’s greatest getaways, this exclusive resort, originally developed by conservationist Laurance Rockefeller, offers a level of refinement and seclusion unrivaled in the Caribbean.