Rosewood Hotel Group 主页

Front Desk Internship

Job Description

Are you passionate about hospitality and ready to begin your journey in the world of ultra-luxury lifestyle?
We are seeking an enthusiastic and service-minded Front Desk Trainee to join our Front Office team at Rosewood Amsterdam.

As a Front Desk Intern, you will play a key role in creating exceptional guest experiences from arrival to departure. You will gain hands-on experience in all aspects of Front Office operations, learning the art of personalized service and attention to detail that defines Rosewood’s philosophy of A Sense of Place.

Job Duties

Duties may include, but are not limited to:

•  Welcome and assist guests in a warm, professional, and engaging manner
• Handle check-in and check-out procedures efficiently and accurately
• Maintain up-to-date knowledge of room categories, rates, packages, and hotel features
• Manage guest inquiries, requests, and feedback promptly and effectively
• Coordinate with other departments to ensure seamless guest experiences
• Uphold the highest standards of appearance, conduct, and service in all guest interaction

What We Offer

At Rosewood Amsterdam, we believe our people are the cornerstone of success. As Front Desk Intern, you’ll gain valuable front-line hospitality experience and develop your skills in guest relations, communication, and luxury service. You will benefit from:

• A welcoming, inclusive work environment
• Flexible working hours to suit your lifestyle
• On-the-job training with exposure to ultra-luxury standards
• Associate meals and professional wardrobe care
• Exclusive benefits tailored to you, from curated growth opportunities to well-being initiatives, we take a personalized approach to ensure every associate feels supported and recognized
• Opportunity to grow within our global luxury hotel brand
• The opportunity to be part of Rosewood Amsterdam, helping shape guest experiences from day one

Please note that you need to be a registered student to be eligible for this internship.

Please note that you need to be an EU citizen for this internship or have an EU-citizenship.

Please note that this internship requires a minimum duration of 6 months.

Rosewood Amsterdam is delighted to welcome our guests, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.