Rosewood Hotel Group 主页

Discover your Calling

We are recruiting for a Sales Executive position to join the team at Castiglion del Bosco, A Rosewood Hotel. As Sales Executive, you will play a key role in driving the success of our marketing initiatives, aligned with our strategy to deliver revenue targets and enhance brand image.

Essential duties and responsibilities

•    Provide an administrative support role for the sales managers and assist in implementing the sales strategy as set by Sales Managers and ADOSM

•    Respond quickly and efficiently to all in-coming sales enquiries, by telephone and email with tailor-made proposals and to follow up all enquires

•    Promote of our facilities to new and existing clients through a pro-active approach

•    Maintain and develop contact with professional bodies and potential clients through attendance at networking events and promotional events

•    Conduct site inspections with clients and agents and to plan and attend familiarization trips

•    Record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager

•    Prepare FIT agreements and maintain relationships with Key accounts

•    Liaise at all times with all team members and work as a team to reach targets set by the ADOSM

•    Use Cevent and to conduct the GRC and use Delphi.

•    Strive to achieve upselling/cross selling goals 

•    Take an active role in daily handovers – contributing and communicating relevant issues.

•    Handle any guests’ problems or complaints in an understanding and hospitable manner

•    Liaise to the other operational departments for any arrangements necessary to our guest

Job Requirements

•    2 years, previous experience in 5* Hotel 

•    English Level B2/C1

•    Have a thorough knowledge of the PMS systems, such as Opera, Sales and others

•    Attitude for attention to details and excellence

•    Strong persuasive communication, negotiation, problem solving and resilience skills

•    Linguistic/Humanistic Education preferred

Being part of the Rosewood team means that learning and development opportunities are available and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a steppingstone to exciting international career opportunities.

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Explore

Castiglion del Bosco is located in Montalcino, Tuscany, in the heart of the UNESCO World Heritage Site of Val d’Orcia, and it is infused with breath-taking natural beauty, Italian heritage and lifestyle, and a vibrant culture defined by centuries of history and traditions. The resort offers 42 suites, 11 villas, two restaurants, a cooking school, The Spa and a curated selection of activities and excursions. The 5000-acre estate also embraces an historical Brunello di Montalcino winery and an exclusive private members' golf club.

Rosewood Hotels and Resorts operates a distinctive collection of 33 iconic hotels and resorts in 21 countries around the world. Guided by our A Sense of Place® philosophy, each property offers residential-style luxury, intuitive service, and a distinct character inspired by the culture, history, geography, and community of its locale.

Relationship Hospitality

We believe that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities. We do this by recognizing and valuing each other on a personal level, understanding individuality and respecting differences.  We recognize our guests’ individual needs, engage them with warm and genuine service, delivered with passion and dedication on a day-by-day basis.

Benefits

At Castiglion del Bosco we want our associates to feel appreciated for everything they do and bring to the company’s success. We believe that an excellent work-life balance is one of the keys to employee engagement and satisfaction, as well as continuous training and opportunities for professional growth within an international company such as Rosewood Hotels & Resorts. This is our way to say Thank You.

When you work for us you: 

• Get 2 days off per week

• Free return shuttle from Buonconvento to Castiglion del Bosco from morning till late

• Single/double room accommodation directly rented by the hotel on your behalf

• Canteen service managed by one of the best Italian collective catering companies;

• Complimentary Laundry on a selected number of items

• Starting from the second year of service access to the benefit plan, according to company regulations;

• 90-day induction program for new joiners

• LQA and Forbes standard trainings, Attitude Training, Managerial Effectiveness, Train the Trainer

• Monthly appreciation and recognition contest among Associates;

• Task force opportunity worldwide;

• Will have the pleasure of working for an hotel awarded with 3 Michelin Keys

La nostra informativa sul trattamento dati è consultabile al seguente link https://www.castigliondelbosco.com/lavora-con-noi_Hotel.html

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