Rosewood Hotel Group 主页

The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. With 144 spacious suites designed by Joseph Dirand and a collection of distinctive dining, event and entertainment spaces, the hotel offers a refined stage for progressive ideas, voices and expression.

We are looking for an Event Operations Floor Manager to play a pivotal role in delivering seamless, high-touch event experiences within one of London’s most anticipated luxury openings. As Event Operations Floor Manager, you will be responsible for the flawless on-the-day execution of meetings, conferences, private dining and special events. Acting as the operational lead on the floor, you will ensure service flows effortlessly, teams are fully aligned, and every guest experience reflects Rosewood’s commitment to relationship-driven luxury.  You will work closely with Events, Food & Beverage, Culinary, Stewarding and AV teams to translate event plans into exceptional live experiences.

Key Responsibilities

• Lead and oversee the operational delivery of events from setup through breakdown

• Act as the primary on-floor contact during events, anticipating needs and resolving issues discreetly

• Brief, deploy and motivate service teams to deliver polished, confident service

• Ensure event spaces are set to brand standards, including layout, lighting and ambience

• Liaise with Event Planning and Sales teams to ensure seamless handovers and execution

• Maintain strong communication with Culinary and Beverage teams during service

• Ensure compliance with health, safety and licensing requirements

• Support training and development of team members within event operations
  
  

About You

• Proven experience in event operations or banqueting within a luxury hotel or premium hospitality environment

• Calm, confident and highly organised with a strong on-floor presence

• Exceptional attention to detail and a genuine passion for guest experience

• Strong leadership skills with the ability to engage and inspire teams

• Comfortable managing high-profile events and VIP clientele

• Flexible to work evenings, weekends and varying event schedules
  
  

Why Join Rosewood

At Rosewood, we believe in relationship hospitality, where genuine connections create meaningful, memorable experiences. You’ll be part of a collaborative opening team, shaping standards and bringing a landmark London property to life.

Diversity & Inclusion

At Rosewood, we are committed to equity, inclusion and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood

Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality and create spaces that feel both welcoming and extraordinary.

Rosewood Hotels and Resorts®, in partnership with renowned real estate developer Qatari Diar, is pleased to announce the latest plans for the brand’s second London property, set to open in 2025 in the city’s distinguished Mayfair district. Officially named The Chancery Rosewood, the new hotel will realize Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy, which takes the local sensibilities of a destination to inform the property experience provided there, in myriad ways, including expert-led design and décor. Balancing the rich history of the iconic building with contemporary comforts prioritized by today’s luxury traveler, the hotel will showcase architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.