Rosewood Hotel Group 主页

Job Description:

Our Spa therapist should provide a wide range of wellness and beauty treatments to our guests, ensuring a high standard of luxury service, relaxation, and care. This role will focus on enhancing guest wellbeing while maintain our Spas professional image and sense of place. 

Key Responsibilities:

- Deliver a variety of treatments such as massages, facials, body therapy.

- Consult with guests to assess desired needs and recommend appropriate treatments to a luxury standard

- Prepare and maintain treatment rooms to a 5 star luxury standard ensuring cleanliness, hygiene and a proper treatment set up. 

- maintain detailed client records, including history and preferences. 

- Promote and recommend Spa retail products and services

- Ensure all health and safety, hygiene standards are strictly followed

- Handle queries professionally and ensure a positive experience

- Support reception duties (Spa bookings, emails, answering phone calls)

Skills and Qualifications:

- Relevant certification in Beauty therapy, Massage therapy or Spa therapy. 

- Strong Knowledge in skincare and body treatments

- Excellent communication and customer service

- Professional appearance and demeanour

- Ability to work flexible hours including weekends and public holidays

- Team oriented with a positive attitude. 

Key Attributes:

- Friendly, calm and attentive to our guests

- High attention to detail and hygiene standards

- Ability to work efficiently in a fast-paced environment 

- Passion for wellness and client care.

Working conditions:

- week day and weekend work, including peak periods

- Physically active role requiring standing for long periods.