Rosewood Hotel Group 主页

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

The Food & Beverage team at Rosewood Abu Dhabi is dedicated to delivering exceptional dining experiences through genuine hospitality, personalized service, and attention to detail. As the first and last point of contact for many guests, the Hostess team plays a vital role in creating memorable impressions and ensuring a seamless guest journey.

As a Hostess, you will report to the Assistant Manager – Outlet and work closely with service associates and restaurant leadership to create a welcoming atmosphere and an outstanding dining experience for every guest.

YOUR ROLE

As a Hostess, you will be responsible for creating exceptional first impressions by warmly welcoming guests, managing reservations, and coordinating seating arrangements to ensure a smooth flow of service.

You will act as the face of the restaurant, balancing operational efficiency with genuine hospitality while maintaining the highest standards of presentation, organization, and guest engagement. Your ability to anticipate guest needs and personalize interactions will help create memorable dining experiences that reflect Rosewood's commitment to excellence.

HOW YOU’LL MAKE THE PLACE

• Welcome and escort guests with warmth and professionalism, ensuring a memorable arrival and departure experience
• Manage reservations, seating arrangements, and guest flow to optimize service and enhance the dining experience
• Maintain accurate knowledge of menus, promotions, restaurant operations, and hotel offerings to assist guests confidently
• Communicate guest preferences, VIP arrivals, and special requests to the service team to ensure personalized experiences
• Monitor restaurant presentation, cleanliness, and readiness to uphold Rosewood and LQA standards
• Handle guest inquiries, requests, and service recovery situations with care and professionalism

COULD THIS BE YOU?

• You have experience in a hostess, guest relations, restaurant, or hospitality environment
• You are naturally welcoming and passionate about creating exceptional guest experiences
• You possess excellent communication and interpersonal skills with a polished and professional presence
• You are organized, detail-oriented, and confident managing reservations and guest flow in a fast-paced environment
• You are comfortable using hospitality systems and managing multiple priorities simultaneously
• You communicate fluently in English; additional language skills are highly valued

OUR BENEFITS

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.