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About us

The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London’s scene where our associates will be the centre of our success. Opening in 2025

About Rosewood

Rosewood Hotel Group is one of the world’s leading global lifestyle and hospitality management groups. Our group’s foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.

About the Role

The Director of Sales offers support to the Director of Sales & Marketing in the management of the day-to-day workings of the sales team, meeting targets and achieving the sales strategy. They will manage their own client base whilst also implementing action plans and accomplishing set targets. This role will contribute to the formulation of a commercial strategy covering all segments and channels to maximize revenue and profit performance of the hotel, the Director of Sales leads the execution of the commercial strategy through leadership and management of the pro-active sales team, managing key accounts/markets, working closely with the DOSM and by collaborating effectively with the hotel operational teams and the regional sales and support teams

Key Responsibilities

• Managing and delivering results of your own accounts and markets (defined with DOSM and in light of market/hotel needs)

• Responsible for achieving rooms’ revenues as well as the targets set by the DOSM within the year (generation of leads, prospecting, converting, competition check, team goals establishment, Employee satisfaction survey results, etc...)

• Review direct competition and always ensure complete awareness by all sales team of competitor’s activities

• To develop and supervise the sales team, recognizing training opportunities, organizing day to day operation of the office and maintaining successful communications within the team

• Ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities of sales team

• Assist the DOSM to develop/validate quarterly financial targets for sales team in line with procedures and according to agreed budget

• To attend industry and company sales events when relevant

• Monitor Comp set activities and intelligence sources to identify sources of business and prospect new leads/accounts to achieve an unfair market share

• Plan, manage and evaluate current sales processes and activities in collaboration with DOSM and sales colleagues

About you

• You have proven experience in Sales within luxury hospitality and you understand the expectations of luxury clientele

• You are driven by performance; you understand revenue management and you can elaborate sales strategies per markets/segments

• You have strong knowledge of the luxury hospitality market

• You have a great ability to build relationships, you are a facilitator for our guests, for your team and you are able to communicate with different services. Ensuring we provide our guests with the highest level of experience

• Promote goodwill by being courteous, friendly and helpful to our guests, managers and fellow associates

• You are a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.

• Preferably you’ll have had expose of experience of being part of a pre-opening team.

• Demonstrate Rosewoods core values and truly be able to share and express your passion for your industry.

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours.

Rosewood Hotels and Resorts®, in partnership with renowned real estate developer Qatari Diar, is pleased to announce the latest plans for the brand’s second London property, set to open in 2024 in the city’s distinguished Mayfair district. Officially named The Chancery Rosewood, the new hotel will realise Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy, which takes the local sensibilities of a destination to inform the property experience provided there, in myriad ways, including expert-led design and décor. Balancing the rich history of the iconic building with contemporary comforts prioritised by today’s luxury traveller, the hotel will showcase architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.