Rosewood Hotel Group 主页

As a Spa Esthetician at Asaya Spa, Rosewood Sand Hill, you will deliver refined, results-driven skincare experiences in a serene, luxury setting. This role is dedicated to providing, but not limited to, highly personalized service while upholding the standards of a Forbes Five-Star environment.

The Esthetician performs luxury facials and select body treatments, demonstrating strong technical expertise across industry-standard modalities and a willingness to train in Asaya’s signature protocols. Success in this role requires exceptional communication skills, a passion for continuous learning, and the ability to confidently recommend products and services that support each guest’s wellness journey.

Candidates must hold and maintain a current esthetics license (dual licensure preferred)

Responsibilities

• Uphold and consistently execute all departmental policies, service procedures, and brand standards.

• Deliver each service with precision, professionalism, and timeliness, ensuring punctuality and seamless guest flow.

• Provide spa, beauty, and massage treatments in alignment with Asaya Spa service standards.

• Maintain accurate client records, treatment notes, and follow all protocols related to equipment, hygiene, and environment.

• Demonstrate schedule flexibility to support operational needs, including, but not limited to nights, weekends and holidays.

• Educate and engage guests through thoughtful service and retail recommendations.

• Communicate effectively with spa leadership regarding guest feedback, concerns, or operational needs.

• Foster positive, professional relationships with spa colleagues, hotel partners, and returning guests.

• Adhere to all safety procedures, escalating concerns promptly to management.

• Prepare and reset treatment rooms to luxury presentation standards between each guest.

• Participate actively in training, meetings, and special events, supporting a culture of excellence.

• Maintain a positive, service-driven presence that contributes to a refined and collaborative work environment.

• Perform additional duties as assigned in support of spa and hotel operations.

General Skills

• Demonstrates precision, efficiency, and attention to detail while maintaining a calm, composed presence.

• Exercises sound judgment in problem-solving and works effectively with minimal supervision.

• Anticipates guest needs and consistently delivers exceptional, personalized service while maintaining confidentiality.

• Communicates with clarity and warmth, supported by strong listening skills and working knowledge of basic technology.

• Brings a positive, service-driven attitude and thrives in a collaborative, team-oriented environment.

Technical Skills

• Proficient in advanced facial treatments, including, but not limited to microdermabrasion, nano-pen infusions, chemical peels, LED therapies, radiofrequency, microcurrent, dermaplaning, specialized facial massage techniques (Gua Sha, lymphatic drainage), current facial technology and in-depth skin analysis for customized, high-demand treatments.

• Experienced in body treatments and rituals, including exfoliating scrubs, wraps, and additional seasonal spa experiences.

• Knowledgeable in professional skincare lines with the ability to recommend products that support long-term skin health and high retail sales.

• Fluent in English (spoken and written); additional languages a plus.

• Meets the physical demands of a spa environment, including lifting up to 50 lbs., extended standing, bending, reaching, and maintaining clear communication with guests and colleagues.

• Holds and maintains a current California Esthetician license.

Licenses & Certifications: Must hold a current California Board of Barbering and Cosmetology Esthetician license; dual licensure in Nail Technology or Massage Therapy is preferred but not required.

Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests.

Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa®, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.