Director, Standalone Residential Operations, AMER - - 428762 - Rosewood Hotel Group

一般資料

地點

達拉斯瑰麗酒店集團

部門

營運

工作類型

全職長工

工作描述

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

Rosewood’s Residential Team drives the commercial, financial and operational performance of the brand’s growing portfolio of branded residences. The team supports planning, launch and ongoing management of residential projects across global markets, ensuring profitability, owner confidence and alignment with Rosewood’s luxury standards. They collaborate closely with Corporate Finance, Development, Feasibility, Operations, property leadership, and external owners and developers.

YOUR ROLE

As Director, Standalone Residential Operations, Americas, you will lead the full operational lifecycle of Rosewood’s Standalone branded residences across the region—from pre-opening planning through stabilization and ongoing governance. You will report to the Senior Director, Residential Operations, Global and oversee General Managers, partner closely with ownership groups, and ensure exceptional residential experiences, operational excellence and financial discipline. You will serve as the key operational bridge between the Residential Team and the Americas Regional Operations

HOW YOU’LL MAKE THE PLACE

Serve as the single point of operational accountability for all Standalone residential properties in the Americas.
Lead and support Standalone General Managers, providing guidance across operations, governance, and owner relations.
Oversee full HOA governance and compliance, including board engagement, statutory requirements and owner communications.
Drive all pre-opening planning and readiness, ensuring deliverables, milestones, staffing models and budgets are met.
Oversight and approval of HOA and operating budgets, staffing plans, cost controls, and operational assumptions.
Lead OSE planning, procurement and readiness, ensuring flawless operational launch and stabilization.
Oversee amenity and F&B service models, shared spaces and resident programming for elevated member and resident experiences.
Manage integration and oversight of third-party service providers to ensure compliance, cost efficiency and brand alignment.
Lead all onsite staffing — from recruitment and onboarding to training and performance matters — ensuring teams are compliant with Rosewood standards and supported through any escalations.

COULD THIS BE YOU?

You bring extensive experience in luxury hospitality, branded residential or high-end property management, ideally with exposure to standalone or mixed-use assets.
You have a strong track record leading complex pre-openings, operational launches and ongoing residential operations, Food & Beverage experience is a plus.
You are confident navigating HOA governance, multi-jurisdictional compliance and board engagement.
You excel in budgeting, financial management, cost control and vendor oversight.
You effectively engage ownership groups and represent Rosewood with confidence and professionalism.
You are structured and disciplined, with excellent judgment, attention to detail and commercial awareness.
You thrive in cross-functional environments, integrating operational disciplines to achieve alignment and excellence.
You lead with clarity, empathy and purpose, creating strong teams and upholding Rosewood’s service and cultural standards.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

關於我們

Rosewood Hotel Group aspires to be a global powerhouse in luxury, travel and lifestyle. The group is comprised of four inspiring brands – Rosewood Hotels & Resorts®, New World Hotels & Resorts®, Asaya and Carlyle & Co. Its combined hotel portfolio consists of 54 hotels in 23 countries with nearly 32 new properties currently under development. The group’s expansion is distinguished by its approach to creating strong, modern, and differentiated brands, its focus on design and innovation, and a commitment to a bespoke and personal approach to hospitality.