Rosewood Hotel Group 主頁

Role

We are currently looking for a Group Sales Executive to join the reactive group sales team at Rosewood London. The role is responsible for driving group revenue through the effective management, qualification, and conversion of enquiries, while delivering exceptional, personalised client experiences. You will play a key role in positioning Rosewood London as a market leader within the groups and MICE segment.

Key expectations of this role are

• Manage and convert group and MICE enquiries from initial contact through to the contract stage
• Prepare tailored proposals aligned with revenue strategy and pricing guidelines
• Follow up on all enquiries to maximise conversion, pipeline, and revenue
• Act as primary contact for group clients, delivering personalised service throughout the journey
• Build and maintain strong relationships with corporate clients, agencies, and intermediaries
• Conduct site inspections and client presentations to position the hotel effectively
• Identify upselling, cross-selling, and account development opportunities
• Coordinate all group requirements with internal departments to ensure smooth delivery
• Lead internal handovers and ensure accurate communication of booking details
• Prepare contracts, proposals, and group documentation
• Maintain accurate records in CRM and booking systems (e.g., Delphi, Salesforce, Opera)
• Track pipeline, conversion, and sales performance, supporting reporting and audits
• Support revenue targets, KPIs, and broader sales initiatives (FAM trips, events, trade shows)
• Ensure compliance with company standards and maintain confidentiality

Profile

• Relevant experience in group sales, MICE, or events sales within a luxury hospitality environment
• Proven experience managing enquiries and supporting the conversion of group business
• Strong understanding of corporate, leisure, and agency segments
• Being highly organised and proactive in coordinating tasks.
• Possessing an exceptional level of attention to detail paired with the highest degree of integrity and discretion.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

Benefits

• Competitive holiday allowance which increase with length of service
• Company pension scheme and life assurance
• 12 complimentary room nights and F&B discount worldwide
• Career development opportunities
• Free meals on duty
• Season ticket loan

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.