Rosewood Hotel Group 主頁

OUR PURPOSE AND CULTURE 

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

As part of the hotel’s Executive Leadership Team, this role works at the center of strategic, operational, and cultural leadership for the property. Reporting directly to the Regional Vice President and supported by the Vice President, Operations, AMER the Managing Director collaborates closely with ownership groups, regional and corporate partners, and the hotel’s senior leadership team to drive performance, brand integrity, guest experience and long‑term value.

YOUR ROLE

As Managing Director, you are the overall leader of the hotel, accountable for its performance, culture, and reputation. You set the strategic direction, guide operational excellence, and deliver strong financial results while ensuring exceptional guest experiences and full alignment with Rosewood Hotel Group’s purpose and values. Acting as a key ambassador for the brand, you build trusted relationships with owners and stakeholders, champion Relationship Hospitality, and integrate sustainability and positive impact into every aspect of the hotel’s operations and leadership.

HOW YOU’LL MAKE THE PLACE  

• Define and champion the hotel’s vision and ensure it is reflected in every guest interaction and associates’ experience.
• Lead the development and execution of the hotel’s business plan, budget, and capital strategy to maximize performance and return on investment.
• Drive operational excellence and guest experience standards across all areas of the hotel, ensuring consistent delivery of Rosewood quality and service.
• Oversee financial performance, commercial strategy, and revenue optimization in partnership with Sales, Marketing, and Revenue Management leaders.
• Champion brand integrity, guest experience, and quality assurance programs, embedding continuous improvement across the operation.
• Ensure full compliance with fire, life safety, and regulatory standards, protecting guests, associates, and assets without compromise.
• Integrate Rosewood’s purpose and Rosewood Impacts sustainability roadmap into daily operations, leadership practices, and decision‑making.
• Build a high‑performance, inclusive culture by leading, mentoring, and developing the executive team and future leaders.
• Act as a visible leader and brand ambassador within the hotel and local community, managing key stakeholder and owner relationships.

COULD THIS BE YOU?

• You are an accomplished Managing Director/General Manager with deep experience guiding luxury hotel operations and executive teams, with prior experience in Hawaii.
• You bring strong commercial and financial acumen, with the ability to translate strategy into measurable results.
• You are passionate about delivering exceptional, personalized guest experiences while protecting brand standards.
• You are innovative, with proven ability to create partnerships, concepts and events that create additional revenue generating opportunities and/or extraordinary experiences driving brand loyalty and repeat guests.
• You lead with authenticity, integrity, and influence, building trust‑based relationships with owners, stakeholders, and teams.
• You are a people‑first leader who develops talent, drives engagement, and builds diverse, high‑performing teams.
• You think strategically and long‑term, balancing operational excellence with innovation, sustainability, and positive impact.
• You are energized by purpose‑driven leadership and aligned with Rosewood’s purpose of creating a future where people and place enrich one another.

OUR COMMITMENT TO YOU 

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

The salary range for this position is USD $300k - $375k base annually. This position may also be eligible for bonuses and other benefits. This is the pay range for this position that the company reasonably expects to pay. Decisions regarding individual salaries will be based on several factors, such as experience, location, and education.

Located on the Kona Coast of the Big Island of Hawai‘i, the iconic Kona Village Resort will once again open its doors and welcome back ‘ohana (family) to the historic and culturally rich destination in 2023. Spanning 81 acres of stunning geologic landscape and richness, Kona Village, A Rosewood Resort will draw inspiration from the history of the site, local culture and natural elements. Less than 10 miles north of the Kona International Airport, Kona Village, A Rosewood Resort will debut 150 unique, standalone guest hales with locally-inspired décor and a privileged sense of seclusion. An array of distinct dining venues, including the original resort’s beloved Shipwreck Bar and Talk Story Bar, will offer elevated yet relaxed experiences. The resort will also offer an array of event spaces and outdoor activities, making it an exceptional destination for meetings, events and celebrations.