Rosewood Hotel Group 主頁

SCOPE

Considering the constant changes in the market and for the improvement of one’s own career, being versatile and able to handle multiple tasks is imperatively expected. To ensure hotel operations and service, lateral transfers to other areas may occur in the medium or long term, with or without prior notice.
You must also be prepared to accept other tasks, with or without any possible priority.

BASIC FUNCTIONS

Ensure the effective implementation of all training policies, following the standards of Rosewood Hotels and the specific Resort, within Human Resources management.

Plan, manage, and implement effective and systematic daily training activities and programs for all levels of internal guests, resulting in a highly motivated, flexible, and multi-skilled workforce.

Ensure the implementation of an active and effective system within the training department.

Training and Development

Training Center

1. Ensure that the training center is properly maintained and that training documentation, materials, and facilities are correctly inventoried, stored, and accounted for.

2. Maintain a training library as part of the training and development tools.

Departmental Trainers

1. Ensure that the recommended number of departmental trainers is trained for each department.

2. Audit, evaluate, and regularly provide constructive feedback to Standards Specialists regarding their performance and effectiveness.

3. Initiate and implement training, motivation, and recognition programs together with the Training Manager and the Director of Human Resources to motivate Standards Specialists.

4. Work with Standards Specialists and ensure they comply with the monthly departmental training schedule.

5. Assist Standards Specialists in the preparation of task lists and activity descriptions.

6. Provide tools and training materials to departmental trainers to support the preparation of their departmental training session projects.

General / Basic Training

Conduct and supervise the following training programs together with the Training Manager:

• Orientation Training

• Hygiene Training

• Health and Safety Training

• Fire Safety Trainin

• English Training

Since its grand opening in 2008, Rosewood Mayakoba beckons guests in search of the ultimate escape. Inspired by Mayan traditions, this 620-acre resort enclave sits along a mile‐long arc of white Caribbean sand, nestled just north of the picturesque waterfront town of Playa del Carmen. Designed to blend harmony with natural landscapes, Rosewood Mayakoba is an oasis of luxury offering 129 suites with private plunge pools, garden showers, individual docks and the finest modern design and details. For further peace of mind, the resort is built to abide by the highest of eco-standards, offering indulgence with awareness, and has received the Rainforest Alliance Certification. Rosewood Mayakoba takes guests on an exclusive trip of a cultural immersion. From the ruins of Mayan civilization to the lush natural landscape, Riviera Maya is the perfect destination for art lovers and culture buffs. For fashionistas, shopping in Playa del Carmen and Cancun promises a luxurious and fun experience. Scattered along gilded avenues are the authentic markets that showcase an impressive mix of only the best Mexican handicrafts and silverware.