Rosewood Hotel Group 主頁

Essential Duties & Responsibilities

Pool, Spa & Water Feature Maintenance

•    Conduct daily testing and balancing of pool and spa water chemistry, ensuring compliance with local health codes and luxury brand standards. 

•    Maintain proper levels of disinfectants, pH, alkalinity, and other required parameters. 

•    Inspect and ensure proper functioning of filtration systems, pumps, heaters, automation systems, and circulation equipment. 

•    Perform regular cleaning of pools, spas, and water features including skimming, brushing, vacuuming, and backwashing. 

•    Monitor and adjust system performance to ensure consistently pristine water quality. 

•    Maintain cleanliness and organization of pump rooms and chemical storage areas at all times. 

Operational & Preventive Maintenance

•    Conduct routine preventive maintenance on all aquatic equipment and systems to reduce downtime and extend asset life. 

•    Troubleshoot and repair pool heaters, pumps, chemical feeders, automated controllers, valves, plumbing lines, and related mechanical components. 

•    Support daily operations by responding urgently to service calls or guest-impacting issues. 

•    Ensure all work is completed in accordance with resort safety standards and documented in the maintenance management system. 

Safety, Compliance & Standards

•    Ensure compliance with all local, pool operation regulations and health codes. 

•    Adhere to all resort safety practices including proper chemical handling, PPE usage, emergency procedures, and lock-out/tag-out protocols. 

•    Ensure all pool areas and equipment are maintained to luxury and Forbes Travel Guide, LQA and Rosewood aligned standards of cleanliness and presentation. 

•    Maintain accurate records of water test results, chemical consumption, equipment inspections, and corrective actions. 

Guest Experience & Brand Standards

•    Support the resort’s commitment to delivering an exceptional guest experience by maintaining consistently beautiful, safe, and inviting aquatic environments. 

•    Work discreetly in guest areas, minimizing noise and disruption. 

•    Uphold the resort’s service philosophy, values, and hospitality culture in all interactions. 

•    Coordinate with Spa, Front Office, Housekeeping and Pool & Beach to anticipate operational needs or special guest requests. 

Teamwork & Communication

•    Work collaboratively with the Engineering team to support wider property systems and maintenance needs. 

•    Report equipment failures or potential issues immediately to the Engineering leadership team. 

•    Maintain open communication with leadership regarding inventory needs for chemicals, equipment, and replacement parts. 

•    Participate in training, cross-training, and departmental meetings as required.

Qualifications & Experience

•    Minimum 2–3 years of pool/spa maintenance experience, ideally in a hotel, resort, residential community, or commercial aquatic facility. 

•    Experience working with: 

•    Pool & spa pumps, filters, heaters, and chemical feeders 

•    Saltwater systems, UV/ozone sanitation, or advanced water treatment systems 

•    Automated controllers and monitoring systems 

Technical Competencies

•    Strong knowledge of water chemistry, hygiene standards, and local health code requirements. 

•    Ability to diagnose and repair pool and spa mechanical systems. 

•    Familiarity with energy-efficient pool heating systems and sustainability practices related to water use and chemical management. 

•    Ability to read and understand technical manuals, schematics, and equipment diagrams.

An eco-friendly resort ahead of its time, Rosewood Little Dix Bay has always featured the natural environment at the heart of its design. One of the first Caribbean resorts to promote sustainable luxury, the beachside retreat has welcomed guests to a world of undiluted tropical splendor for over half a century. Located within 500 acres of untamed natural gardens, Rosewood Little Dix Bay is surrounded by astonishingly clear blue seas, rugged hills, beautiful isolated beaches and spectacular geological formations. Long regarded as one of the world’s greatest getaways, this exclusive resort, originally developed by conservationist Laurance Rockefeller, offers a level of refinement and seclusion unrivaled in the Caribbean.